Bill payment in the U.S. needs an overhaul as PYMNTS research shows the majority of bill-paying consumers are encountering friction in the process. More than...
As consumers reprioritize their bill payments, PYMNTS data shows digital media subscriptions are often skipped. The Context Payment issues are a major problem for subscription...
PYMNTS’ latest research shows that most bill-paying consumers in the United States face challenges in the bill payment process. In the last 90 days, more...
As budgets remain tight after last year’s extended period of heavy inflation, 27% of consumers have had to completely skip a bill, according to PYMNTS’...
When times get tough, overstretched consumers must sometimes make hard decisions about which bills to pay first — and which ones to leave unpaid. Although it...
MoneyGram has partnered with CellPay to expand its payment option to over 30,000 billers. “This strategic partnership further accelerates both companies’ growth in a highly...
Frustration with friction-laden bill payment processes has hit a new high for customers and executives. The study “One-Stop Bill Pay Playbook: Executive Views on Third-Party...
Recurring inefficiencies that impact both individual bill-payers and companies’ billing and collections teams are weighing heavily on billing executives’ sentiment. PYMNTS’ research finds that 30%...
While most consumers accept the norm of doing monthly bill pay through a variety of portals, apps and even paper checks, a meaningful number would...