As more of consumers’ daily routines are transformed by digital technologies, the restaurant industry’s digitization is actually taking a step back, PYMNTS Intelligence reveals. By...
Chipotle is testing automated technology to boost the capacity and efficiency of its makelines for eCommerce orders, even as consumers shift away from its digital...
It is almost generative artificial intelligence’s first birthday. Next month, it will have been a full calendar year since OpenAI first launched its ChatGPT product...
From robotic grills, faster blenders and drone delivery, restaurants across the globe are turning to automation to tackle rising labor costs, improve efficiency and boost...
Chipotle wants to test whether robots can prepare its burrito bowls and salads. The fast casual chain announced Tuesday (Oct. 3) it had teamed with automated food service...
Sweetgreen has reportedly hired two former Chipotle executives to help with its Midwest expansion. Company officials told The Wall Street Journal Monday (Aug. 21) that it had named Michael...
As restaurants step up their digital investments to secure consumers’ omnichannel loyalty, Domino’s is the big cheese this month in this edition of PYMNTS’ Provider Ranking...
Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic,...
As Chipotle looks to grow its already significant base of loyal customers, the brand is turning to personalized messaging to boost engagement. The fast-casual giant,...