ClassPass

ClassPass Hands Most Customer Inquiries to AI in 24/7 Support Shift

ClassPass Hands Most Customer Inquiries to AI in 24/7 Support Shift
ClassPass Hands Most Customer Inquiries to AI in 24/7 Support Shift
February 05, 2026  |  Artificial Intelligence

ClassPass is using artificial intelligence (AI) to absorb a growing share of customer support work as inquiry volumes rise, shifting its operation to a chat-first,...

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Mindbody Names Ex-Classpass Head Lanman as New CEO
Mindbody Names Ex-Classpass Head Lanman as New CEO
August 02, 2022  |  Personnel

Wellness tech platform Mindbody has appointed industry veteran Fritz Lanman as its new chief executive officer. Get the Full Story Complete the form to unlock...

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Lawsuit Alleges Fitness App ClassPass Unfairly Targeted Small Businesses
Lawsuit Alleges Fitness App ClassPass Unfairly Targeted Small Businesses
October 26, 2021  |  Legal & Regulation

The health and fitness subscription app ClassPass is facing a federal class-action lawsuit for allegedly representing itself as a partner to several small businesses without...

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Wellness Platform Mindbody Buys Subscription Service ClassPass
Wellness Platform Mindbody Buys Subscription Service ClassPass
October 13, 2021  |  Partnerships

Mindbody, a wellness experience technology platform, has agreed to buy ClassPass, a monthly subscription service providing access to a large network of fitness and wellness...

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Today In Payments: ClassPass, MindBody Reportedly Eye Merger, IPO; Western Union Shows C2C X-Border Transfer Revenues Up 6 Pct
Today In Payments: ClassPass, MindBody Reportedly Eye Merger, IPO; Western Union Shows C2C X-Border Transfer...
May 05, 2021  |  News

In today’s top news, fitness companies ClassPass and MindBody have reportedly been discussing a merger, and cross-border remittances were up in Western Union’s first-quarter earnings...

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Report: ClassPass, Fitness Tech Firm MindBody Eye Merger, IPO
Report: ClassPass, Fitness Tech Firm MindBody Eye Merger, IPO
May 04, 2021  |  Partnerships

ClassPass and Mindbody, which provide technology to fitness companies worldwide, have been discussing a merger, Bloomberg reported, citing unnamed sources. Get the Full Story Complete...

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Today In Payments: Airbnb Files For IPO; Apple Hits $2T Milestone
Today In Payments: Airbnb Files For IPO; Apple Hits $2T Milestone
August 20, 2020  |  News

In today’s top news, Airbnb has filed for an IPO with the SEC, and Apple hit a market value of $2 trillion. Plus, ride-hailing competitors...

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ClassPass CEO On Getting The Fitness Industry Back Into Fighting Shape
ClassPass CEO On Getting The Fitness Industry Back Into Fighting Shape
August 20, 2020  |  Merchant Innovation

Navigating the pandemic-altered landscape has been difficult for fitness operators forced to close their physical locations and translate in-person services into digital offerings. Get the...

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