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CO-OP Financial Services
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3.4KCredit UnionsCO-OP CEO On The Power Of A Payments Ecosystem
Credit unions (CUs) often have deep relationships with their customers, but they don't often have primary financial institution status with them. CO-OP...
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3.4KCredit UnionsCredit Unions Assume New Role In AML Fight
Credit unions (CUs) aren’t law enforcement agencies by design. However, anti-money laundering (AML) regulations like the Bank Secrecy Act can force CUs...
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7.5KCredit UnionsHow AML Regulations Are Pulling Credit Unions Into Law Enforcement
Communication and engagement with members is an essential part of any credit unions’ (CUs’) retention strategy. Recently, though, many CUs have turned...
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5.9KCredit UnionsAfter Hurricane Michael, Credit Unions Step Up To Boost Rebuilding Efforts
When Hurricane Michael tore through the Florida Panhandle last month, it left $4.5 billion in damages in its wake. Now, as residents...
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6.3KCredit UnionsNEW REPORT: Post-Hurricane, CUs Provide Some Calm After The Storm
Credit unions (CUs) might operate as nonprofits, but just like a traditional bank or any other for-profit business, they still need customers — or in...
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6.1KCredit UnionsCredit Union Helps US Marijuana Businesses Put Down Roots
With a growing number of states giving recreational marijuana the green light, legal marijuana businesses, which typically operate using cash, struggle to...
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6.2KCredit UnionsNEW REPORT: Credit Unions Help Marijuana Businesses Cut Through Financial Haze
When it comes to making financial decisions, businesses and consumers alike need to be well-informed — and in recent weeks, several credit...
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6.1KCredit UnionsWhy Credit Unions Should Talk The Fraud Prevention Talk
When it comes to how consumers think about where their funds are the safest, large banks can benefit from somewhat of a...
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6.0KCredit UnionsFor Highly Mobile Members, UNFCU Thinks Globally
For United Nations staffers stationed far and wide, transmitting funds to family or paying bills cross-border is a common challenge. These scenarios...
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5.4KCredit UnionsNEW REPORT: For UN Workers, A Credit Union Crosses Borders
Credit unions (CUs), by default, are cooperative in nature. Many are tapping into their cooperative natures to pursue innovations, so as to...
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5.9KSecurity & FraudCO-OP On The Fraud-Fighting Balancing Act
Credit unions (CUs) face a delicate balancing act when it comes fighting fraud — a specific needle they need to thread, CO-OP Financial...
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2.8KCredit UnionsNavy Federal Deploys Financial Literacy To The Front Lines
Frequent deployments and transfers can leave many military families dependent on a single income source. A lack of financial education can leave...
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8.0KCredit UnionsHow Navy Federal Keeps Service Members’ Finances In Shipshape
In military life, alliances often provide key support to those on the front lines, helping them stay safe and be prepared for...
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1.9KCredit UnionsTo Aid Volcano Victims, Hawaii First Thinks Small
In the new Credit Union Tracker™, Hawaii First FCU CEO Laura Aguirre explains how the credit union is resettling residents affected by...
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6.8KCredit UnionsNEW REPORT: New Regs Open New Markets For Credit Unions
The credit union (CU) market has long argued that rules intended for larger, more traditional banks have unjustly been applied to their...
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5.1KArtificial IntelligenceAI And Credit Unions: A Tool, Not Just Tech
Across the U.S., there are 5,757 credit unions with 103.992 million members – and it’s been reported by the Credit Union National Association (CUNA) that...
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4.5KCredit UnionsTRENDING: Why Cops Aren’t Well Served By Traditional FIs
From planning for a worst-case scenario in the line of duty to buying new uniforms, law enforcement officers face financial stresses that...
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3.7KCredit UnionsSAC FCU On Banking With A Tech-Forward Approach
For CUs — much like traditional FIs — staying competitive requires getting comfortable with change. That means not only investing in innovation,...
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6.3KCredit UnionsNEW REPORT: Millennials Raise Credit Unions’ Innovation Bar
In a landscape that’s fast evolving to match the needs of tech-savvy customers, credit unions are innovating to compete with larger commercial...
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4.2KCredit UnionsCO-OP Boosts Fraud Security To Credit Unions
CO-OP Financial Services said Tuesday (May 9) that it is releasing fraud-fighting tools for its client credit unions, a move that would...
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2.4KToday In DataMaking Unexpected Connections
Given that the average American checks his Facebook page some 14 times a day, the social media giant’s decision to expand into online...
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4.9KCredit UnionsWings Financial Credit Union Charts Early Tech Adoption Course
Airline industry professionals are perhaps the ultimate mobile customer: In the latest Credit Union Tracker™, Wings Financial Credit Union VPs Mike Sahr...
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6.0KCredit UnionsWings Financial: Giving Airline Employees Their Mobile Payments Wings
In the financial services world, staying connected is more important than ever for FIs and customers alike. Credit unions want members to...
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2.8KCredit UnionsVisa Explores How CUs Can Engage And Retain Millennial Talent
Millennials are a tough generation to recruit. Nearly two-thirds are open to new career opportunities, while one in five has changed jobs...
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5.9KCredit UnionsNEW REPORT: Visa On Arming CUs To Win The War For Millennial Talent
Collaboration has seemingly become the new name of the game in the credit union landscape. Increasingly, CUs and other players in...
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4.8KCredit UnionsCO-OP CEO: Building A Credit Union Innovation Mindset
Demand is a trickle-up phenomenon. As consumers ask more of their financial institutions (FIs), the organizations serving those FIs must also step...
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2.2KCredit UnionsAmidst Growing Competition, Credit Unions Turn To Data
For credit unions, challenging a growing competition means better understanding their customers’ needs. But doing so without data insights is like shooting...
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5.4KCredit UnionsCUs Turn To Data To Keep Up With The Joneses
In the fight to compete against banks and other financial institutions (FIs), credit unions (CUs) and service providers are turning to new...
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6.2KCredit UnionsLook Ma, No Debt! A Credit Union’s Student Strategy
High school students are getting an up-close and personal look at money and how to manage it, thanks to in-school credit union...
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4.9KCredit UnionsNEW INSIGHT: Turning Savings-Conscious Students Into Lifetime CU Members
The early bird catches the worm — and credit unions (CUs) are no exception. Players around the space are increasingly looking to get...
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8.9KBankingCO-OP Upgrades Springboard Platform To Launch In January
Springboard, the credit card servicing application from CO-OP Financial Services, is being launched to credit unions this month, giving workers access to...
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8.1KBig DataCredit Unions Use Big Data To Hone The Big Picture
Big Data is no longer the purview of big banks. CO-OP Financial Services Chief Data Officer Matthew Maguire tells PYMNTS’ Karen Webster...
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6.7KCredit UnionsCU Steps Up To Help Get California Wildfire Victims Back On Their Feet
When wildfires ravaged Northern Calif., FIs were the last place most would have expected to find help. But according to Erin Mendez,...
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4.1KCredit UnionsTRENDING: Credit Unions Step In To Help California Wildfire Victims
State of the credit union Fifteen natural disasters have damaged properties, forced residents to flee and cost billions in property damage in...
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14.2KExecutive Insights2017 In Payments: The Year Of …
A lot can happen in a year. What makes one stand out from another? How shall 2017 go down in the history...
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3.9KCredit UnionsLongevity Lessons From The Oldest US Credit Union
With its conservative approach, rooted in the Great Depression, St. Mary’s Bank of Manchester, New Hampshire, has endured more than a century...
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5.5KCredit UnionsTRENDING: Are Credit Unions The Hipster FI?
The nation’s first credit union (CU) was founded in 1908 to serve mill workers in the Manchester, New Hampshire area. Today, more...
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2.9KCredit UnionsWhat An Educationally Focused CU Can Teach Other FIs
Credit unions are viewed by some as a collection of “mom and pop” banks that do business the “old-fashioned” way. It’s an...
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5.0KCredit UnionsTRENDING: Is A ‘Mom and Pop’ Image Bad For Credit Unions?
When catering to a limited group of members, credit unions need to think carefully about how to address member needs. That’s why...
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8.4KCredit UnionsCredit Union’s Key To Survival: Listen, Learn, Repeat
How can older credit unions keep up with younger, sexier FinTechs? In the latest PYMNTS Credit Union Tracker™, powered by CO-OP Financial...
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7.8KCredit UnionsNEW REPORT: The Credit Union Guide To Smart Aging
They’re generations apart, but can older credit unions (CUs) and newer FinTechs get along? Based on recent activity, it would appear so....
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6.5KMerchant InnovationFor Credit Unions, Transforming The Digital Transformation
Digital. It’s not just for banks and payments at large, but for credit unions too. And it’s certainly top of mind for...
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4.9KCredit UnionsWhy Credit Unions Should Take Comfort in Risk
As the saying goes, no risk no reward. For the credit union market, the message is clear in terms of innovation: Put...
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10.8KCredit UnionsNEW REPORT: The Credit Union’s Biggest Risk — Not Taking Risks
Credit unions are risk-averse institutions by nature. But if credit unions don’t take a gamble on new financial innovations, they are inadvertently...
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6.7KCredit UnionsCredit Unions Seek Level Playing Field To Offer Innovation
Let’s give credit unions, yes, the credit they deserve. Take membership, for instance, which recently reached 108 million, a sign the market is...
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7.6KCredit UnionsNEW REPORT: Giving Credit Unions Their Due Credit
Is the credit union market ready for its close-up? It’s a market that is showing clear signs of growth. In fact, the...
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3.6KSecurity & FraudCO-OP Financial Enlists AI In Fraud Fight
CO-OP Financial Services announced it will now bring artificial intelligence (AI) to the table when it comes to combatting fraud. The company...
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7.8KDigital BankingWhy Credit Unions Are Stealing The Banking Spotlight
Credit unions offer a unique banking experience when compared to the traditional big banks, which may be why consumers are turning their...
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4.5KPayments InnovationChallenging The Payments Innovation Norm
Creating innovation that’s both meaningful and lasting requires more than just coming up with a great idea. In the latest installment of...
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4.8KSecurity & FraudLiving (Dangerously) In The Land Of The Mag Stripe
The years may change, but one thing in financial services remain the same: the threat of fraud. John Buzzard, fraud executive expert...
