As customer service continues its evolution as an integral part of the broader customer experience (CX), companies have some things to learn, unlearn and relearn...
The business of paying for healthcare hasn’t been taking care of itself as an industry when it comes to joining the connected economy — or...
For firms operating in Europe, expanding internationally often means launching operations in other close countries in the region. Get the Full Story Complete the form...
Today in the connected economy, Netflix gets set to debut its mobile games line-up, while people in Argentina turn to gaming on the metaverse to...
The black swan events seem to be coming fast and furious: COVID-19. War in Europe. Inflation, touching torrid pacing that hasn’t been seen in 40...
The futuristic totally connected smart home isn’t very far off in the future, as a consortium of tech companies works behind the scenes to bring...
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Brazil gave us the samba and the sizzle of Rio de Janeiro, but it also serves as Latin America’s hotbed of payments innovation, with a...
The Connected Economy 100 (CE100™) Index caught a break last week, soaring 11.7% and reversing a string of weekly losses that had mounted earlier into...