consumer satisfaction

55% of U.S. Shoppers Prefer Buying Groceries From Large Merchants
55% of U.S. Shoppers Prefer Buying Groceries From Large Merchants
April 10, 2024  |  Consumer Insights

In the recently-released “2024 Global Digital Shopping Index: SMB Edition,” PYMNTS Intelligence found most consumers today expect digital innovations when they shop. This expectation in practice...

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What We Know After 6 Years of Asking Consumers About Receiving Instant Payments
What We Know After 6 Years of Asking Consumers About Receiving Instant Payments
November 09, 2023  |  Money Mobility

In the last year, 62% of consumers received disbursements from various corporate and government agencies, with the average consumer receiving $34,000. In the last two...

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Consumers Want Instant Payments – For Free
Consumers Want Instant Payments – For Free
April 03, 2023  |  Disbursements

Consumers in the United States frequently receive disbursement payments, whether it be Social Security payments, tax refunds, insurance claim payouts or bonus payouts. In the...

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New Data: How Subscription Box Merchants Can Contend In The Amazon Age
New Data: How Subscription Box Merchants Can Contend In The Amazon Age
November 11, 2019  |  Subscription Commerce

Consumers can access a wide range of retail products through subscription boxes, including meal kits, pet supplies and beauty items — to name a few...

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REPORT: Adoption Of Instant Payments For Disbursements Has Quadrupled In Three Years
REPORT: Adoption Of Instant Payments For Disbursements Has Quadrupled In Three Years
October 23, 2019  |  Disbursements

Everyone loves to get paid, but no one likes waiting to get paid. Waiting for checks to arrive in the mail, or for bank deposits...

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At 73 Pct, FIs Top Authentication Satisfaction — Here’s Why
At 73 Pct, FIs Top Authentication Satisfaction — Here’s Why
March 05, 2019  |  Authentication

Whether going online to view their bank balance, book a doctor’s appointment or buy a pair of shoes, consumers must first confirm their identities. Online...

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Two-Thirds Of Patients Use Passwords For Healthcare Authentication: Why?
Two-Thirds Of Patients Use Passwords For Healthcare Authentication: Why?
December 18, 2018  |  Authentication

Authentication can take effort, but consumers don’t want to deal with complex logins — even when dealing with their most sensitive accounts, like those containing...

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Today In Data: Offering Faster And Cheaper By Building More Stable And Secure
Today In Data: Offering Faster And Cheaper By Building More Stable And Secure
July 25, 2018  |  Today In Data

Capturing customer loyalty is not easy thing when customers are a fickle and mobile group. Offering better pricing is always a good starting point, but consumers –...

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Today In Data: Easy On, Easy Off
Today In Data: Easy On, Easy Off
July 19, 2018  |  Today In Data

Easy to access on-ramps when a customer or business wants to try a product or service, and easy to find off-ramps when they are finished. It...

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