Consumers have been broadening their horizons during the pandemic — trying out new hobbies, retailers and even payment methods. Tools such as mobile wallets or...
High-touch experiences are less than desirable in most any area of commerce in the pandemic era. In fact, PYMNTS research shows more than three-quarters of...
They were futuristic at first, then faded into obscurity for years. Suddenly, they’re everywhere. In what is surely one of the greatest COVID-19 underdog success...
The pandemic has ushered in innumerable changes for businesses of all stripes, but few have been hit as hard as those in the travel and...
Hotels are still reeling from the global travel slowdown, but adopting emerging technologies such as contactless identity verification could give travelers the confidence they need...
The restaurant industry is one of many spaces greatly impacted by the ongoing pandemic, with stay-at-home mandates and dining area bans forcing many eateries to...
The pandemic has devastated the hotel and travel industries since its onset last March. The U.S. Department of Transportation reported that the nation’s domestic and...
Use of QR codes has not only helped restaurants offer a contactless ordering and payments experience, but they are also unlocking another advantage: customer loyalty....
As the off-premises boom of the past year has boosted drive-thru traffic to unprecedented levels, quick-service restaurants (QSRs) are seeking new ways to meet consumers’...