curbside pickup

How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
How Hot Head Burritos Is Addressing COVID-19 By Reassessing Customer Experience
June 19, 2020  |  Restaurant innovation

Bringing back guests who’ve had a less-than-satisfactory restaurant experience has taken a whole new level of importance during the COVID-19 outbreak. In this month’s Order...

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NEW REPORT: Restaurant Re-Openings And The Guest Recovery Challenge
NEW REPORT: Restaurant Re-Openings And The Guest Recovery Challenge
June 18, 2020  |  Restaurant innovation

The pandemic is having monumental impacts on restaurants’ operations and interactions with potential diners, pushing to the forefront services that offer quick and seamless online...

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Sam’s Club COO: What We Learned During The Pandemic’s Lockdowns
Sam’s Club COO: What We Learned During The Pandemic’s Lockdowns
June 16, 2020  |  Retail

The past few months have been an incredibly challenging time for retailers that remained open — and an excellent example of innovation on overdrive. Lance...

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Sam’s Club On Bringing The Digital Shift To Warehouse Stores
Sam’s Club On Bringing The Digital Shift To Warehouse Stores
June 15, 2020  |  Mobile Commerce

The past few months have brought profound changes to many aspects of consumers’ lives, not the least of which is where they get their food....

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New Report: How Fake Reviews Hurt Restaurants’ Mobile Ordering Volumes
New Report: How Fake Reviews Hurt Restaurants’ Mobile Ordering Volumes
June 12, 2020  |  Mobile Order Ahead

The COVID-19 pandemic has throttled restaurants’ revenues as social distancing protocols, stay-at-home orders and dine-in bans have forced eateries to rely solely on pickup and...

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Tractor Supply CEO: Contactless Payments Are ‘Usurping’ Consumers’ Use Of Cash
Tractor Supply CEO: Contactless Payments Are ‘Usurping’ Consumers’ Use Of Cash
June 11, 2020  |  Digital Payments

Hal Lawton, CEO of Tractor Supply Company, said he thinks customers are likely to stick to the shopping habits they picked up due to the...

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NEW DATA: The Four Shopper Personas Driving The Digital Shift
NEW DATA: The Four Shopper Personas Driving The Digital Shift
June 11, 2020  |  Coronavirus

It has been 11 weeks since California became the first U.S. state to declare a state-wide lockdown to slow the spread of COVID-19. By late...

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Exclusive Data: Twenty-Five Percent of Consumers Say Retail, Online Grocery Digital Shift Will Stick
Exclusive Data: Twenty-Five Percent of Consumers Say Retail, Online Grocery Digital Shift Will Stick
June 04, 2020  |  Coronavirus

As sections of the United States economy continue to reopen, it is growing more apparent that consumers have no intention of reverting back to their...

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