In recent years, TikTok has emerged as a powerful tool for small and medium-sized businesses (SMBs) looking to drive business growth. Its reach and engagement...
Returning without a receipt — at first thought, would you tie the ability to return an item to loyalty? These days, the answer is yes,...
Loyal subscribers are worth their weight in gold to retail subscription merchants. A subgroup of loyal customers we called “loyalists” yield higher lifetime value (LTV)...
Running a small to midsized business (SMB) in the modern economy can be challenging even under perfect economic conditions. Marketing, staffing, inventory management and other...
The retail subscriptions industry is losing momentum as economic pressures cause subscribers to shift behaviors and reevaluate their subscriptions. PYMNTS’ research identifies “loyalists” as a...
This week in restaurants, major brands step up loyalty rewards, and drone delivery takes off. Fast-casual chain Noodles & Company, for one, which has more than...
High inflation has made consumers cut back on everything but the necessities, and an unexpected characteristic has hit the chopping block: loyalty. PYMNTS’ data finds...
As consumers grow more dependent on seamless self-service and the flexibility of eCommerce, they expect their financial institutions (FIs) to deliver the same kinds of convenient banking innovations...