customer loyalty

Sky-High Grocery Prices Strain Customer Loyalty

Sky-High Grocery Prices Strain Customer Loyalty
Sky-High Grocery Prices Strain Customer Loyalty
July 27, 2022  |  Economy

As food prices continue to inflate in the double digits year over year, customers of all income brackets are considering switching to lower-priced alternatives to...

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Bitcoin Buyers Are Bailing, but Crypto Rewards Haven’t Lost Appeal
Bitcoin Buyers Are Bailing, but Crypto Rewards Haven’t Lost Appeal
June 22, 2022  |  Cryptocurrency

There’s been a narrative in the crypto press this week that despite the crashing price of bitcoin and signs that large and institutional investors are...

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BNPL Transparency May Be the Missing Link to Customer Loyalty
BNPL Transparency May Be the Missing Link to Customer Loyalty
June 10, 2022  |  BNPL

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Domino’s, Sonic, Other Brands Launch Deals to Woo Inflation-Concerned Consumers
Domino’s, Sonic, Other Brands Launch Deals to Woo Inflation-Concerned Consumers
June 07, 2022  |  Retail

As restaurants note inflation’s impact on consumer behaviors, with rising prices threatening customer loyalty, some major brands are addressing the challenge by leaning into it,...

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Trust, Choice and Convenience Are the New Glue of Customer Loyalty
Trust, Choice and Convenience Are the New Glue of Customer Loyalty
May 17, 2022  |  Commerce Connected

Customer acquisition costs aren’t less costly, and consumers have a universe of choices at their fingertips now. It’s time for businesses and consumers to get...

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80% of Shoppers Prefer to Buy Groceries, Pharmaceutical Products in Physical Stores
80% of Shoppers Prefer to Buy Groceries, Pharmaceutical Products in Physical Stores
January 25, 2022  |  Retail

About eight out of 10 shoppers prefer to purchase grocery products and pharmaceutical products in physical stores, according to “Decoding Consumer Affinity,” a PYMNTS and Toshiba...

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Report: Thirty-Five Percent of Consumers Will Switch Grocers, Pharmacies for Better Digital Features
Report: Thirty-Five Percent of Consumers Will Switch Grocers, Pharmacies for Better Digital Features
January 18, 2022  |  Merchant Innovation

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Brightloom CEO Says Smart Segmentation Can Boost Restaurants’ ‘Most Important KPI’
Brightloom CEO Says Smart Segmentation Can Boost Restaurants’ ‘Most Important KPI’
July 15, 2021  |  ResTech

For all restaurants, recovery from the devastating effects of the COVID-19 pandemic has been an uphill battle. However, not every restaurant’s hill has been equally...

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