customer loyalty

Giving Health And Beauty Merchants A POS Makeover
Giving Health And Beauty Merchants A POS Makeover
February 06, 2019  |  Retail

Consumers have thousands of health and beauty brands to choose from, and that pool has only grown larger as the global economy expands. To keep...

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Zappos On Running Shoes, Personalized eTail And Offline Realness
Zappos On Running Shoes, Personalized eTail And Offline Realness
January 25, 2019  |  Retail

There is perhaps no pickier sub-group of shoe enthusiasts than runners. The average distance runner goes through three pairs of sneakers per year – and...

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Making C-Stores About Loyalty — Not Just Convenience
Making C-Stores About Loyalty — Not Just Convenience
November 27, 2018  |  Loyalty & Rewards

It’s the most valuable treasure in the world of payments and commerce: consumer loyalty. Of course, gaining it requires a sophisticated understanding of retail, marketing...

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Uber Rolls Out New Four-Tier Loyalty Program
Uber Rolls Out New Four-Tier Loyalty Program
November 14, 2018  |  Ridesharing

Uber, the ride-hailing company, announced on Wednesday (Nov. 14) Uber Rewards, a new loyalty program that lets customers earn every time they use Uber or...

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What’s Good For Veterans Can Be Very Good For Businesses
What’s Good For Veterans Can Be Very Good For Businesses
November 12, 2018  |  Consumer Authentication

It started in the early 1980s: The nation began to repent for what was commonly viewed as the shabby treatment of Vietnam War veterans. It...

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Retail Innovation Has Changed — Can SMBs Keep Up?
Retail Innovation Has Changed — Can SMBs Keep Up?
November 09, 2018  |  Innovation

It’s not your father’s customer loyalty anymore. The ascent of eCommerce and the digital tools that support it have made it easier — in both theory and...

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Study Finds New Store Openings Lead To Boost In Online Traffic
Study Finds New Store Openings Lead To Boost In Online Traffic
October 16, 2018  |  Retail

A report has found that opening a new brick-and-mortar location can cause a significant boost in a retailer’s online traffic. According to a recent ICSC...

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NEW DATA: Why Two-Thirds Of Small Merchants Struggle To Innovate
NEW DATA: Why Two-Thirds Of Small Merchants Struggle To Innovate
October 16, 2018  |  Retail

Small and medium-sized businesses (SMBs) must possess a long list of attributes if they want to stay competitive in today’s day and age. To maintain...

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For Retail Promotions, Rewards Beat Out Discounts
For Retail Promotions, Rewards Beat Out Discounts
September 17, 2018  |  Retail

To create sales lift and purchase intent without the negative brand effects of discounting, Aberdeen Group, which was created for Blackhawk Network’s Hawk Incentives, discovered that...

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