customer loyalty

Why Cultivating Customer Loyalty Has Become The Crucial Commerce Capability
Why Cultivating Customer Loyalty Has Become The Crucial Commerce Capability
May 13, 2020  |  Loyalty & Rewards

Consumers are thinking about their commerce experience through an entirely different and largely safety-focused lens in a way they never have before. It’s a story...

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Amazon, Walmart Vie For Consumer Loyalty Amid Supply Chain Pain
Amazon, Walmart Vie For Consumer Loyalty Amid Supply Chain Pain
April 30, 2020  |  Walmart Amazon whole paycheck

While the ongoing race for the consumer’s whole paycheck is always fairly fast-paced, the past few weeks have redefined the meaning of that term. Supply...

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Paytronix Closes $10M Funding Deal Led By Great Hill
Paytronix Closes $10M Funding Deal Led By Great Hill
April 28, 2020  |  ResTech

Customer loyalty and FinTech Paytronix has secured $10 million in new funding led by Great Hill Partners and the company’s Co-founders Matt d’Arbeloff and Andrew...

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Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
Caribou Coffee Doubles Down On Customer-Driven Mobile Innovations
December 18, 2019  |  Mobile Order Ahead

Coffee chains have been on the cutting edge of mobile order-ahead, offering generous loyalty incentives and lightning-fast pickup. But staying competitive means constant adjustment to...

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How Small Restaurants Use Data Analytics To Play Big
How Small Restaurants Use Data Analytics To Play Big
June 27, 2019  |  Mobile Order Ahead

Mobile ordering is more popular than ever. The volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and...

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How Netflix And HBO Reduce Subscriber Churn
How Netflix And HBO Reduce Subscriber Churn
June 24, 2019  |  Subscription Commerce

In late May, millions of fans streamed the finale of the popular fantasy series Game of Thrones (GoT). When the series ended, however, HBO faced...

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Helping Merchants Play To Win In The $500B Subscription Space
Helping Merchants Play To Win In The $500B Subscription Space
May 29, 2019  |  Subscription Commerce

More than half of all Americans now subscribe to digital news or entertainment streaming services, and such offerings are already beginning to crop up in...

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Why More Than 90 Pct Of Shoppers Still Go To The Grocery Store
Why More Than 90 Pct Of Shoppers Still Go To The Grocery Store
February 27, 2019  |  Retail

Even in an age when shoppers can order groceries online and have them delivered straight to their doors, the vast majority of consumers are still...

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