customer loyalty

PYMNTS Intelligence: The Advantages and Challenges of BNPL for Merchants

PYMNTS Intelligence: The Advantages and Challenges of BNPL for Merchants
PYMNTS Intelligence: The Advantages and Challenges of BNPL for Merchants
November 25, 2022  |  BNPL

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Half of Large Retailers Say In-Store Mobile Tech Lacking
Half of Large Retailers Say In-Store Mobile Tech Lacking
October 05, 2022  |  Retail

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Study Finds More Than Two-Thirds of Consumers Chase Deals, Not Merchants
Study Finds More Than Two-Thirds of Consumers Chase Deals, Not Merchants
September 29, 2022  |  Checkout Conversion

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Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
Checkout Experience Decisive in Turning Deal-Seekers into Loyal Customers
September 26, 2022  |  Consumer Insights

When is a great deal not great enough? When a consumer’s preferred merchant offers a seamless checkout experience that’s too satisfying and reliable to give...

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B2B Marketplaces Offer Buyers Trust, Transparency — and Relief from Tedium
B2B Marketplaces Offer Buyers Trust, Transparency — and Relief from Tedium
August 25, 2022  |  Supply Chain

When Shep Hickey was on the buy side of the steel business, the biggest frustration he had was busyness. Get the Full Story Complete the...

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Convenience Stores Use Rewards to Drive Restaurant, Grocery and Fuel Sales
Convenience Stores Use Rewards to Drive Restaurant, Grocery and Fuel Sales
August 22, 2022  |  Retail

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New Report: Product Bundles Strengthen Ties With Banks’ Most Profitable Customers
New Report: Product Bundles Strengthen Ties With Banks’ Most Profitable Customers
August 12, 2022  |  Credit Cards

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Joe & the Juice: Diners Going Extra Mile for Favorite Brands
Joe & the Juice: Diners Going Extra Mile for Favorite Brands
August 05, 2022  |  ResTech

As restaurant customers’ interactions with brands increasingly take place in the digital world, the factors that consumers consider when deciding between eateries are shifting. To...

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