The dynamic between behavioral expectations and technical capabilities increasingly finds its sweet spot in healthcare. In an era marked by unprecedented and hyper-rapid technological advancements,...
For eCommerce merchants, if you aren’t first, you might as well be last. While not a golden rule, in today’s fast-evolving environment, the quote rings...
A sticky customer base makes for a happy business. And the technical opportunities and innovations embedded across today’s data-rich operating landscape are helping financial institutions,...
Chipotle’s experience through the pandemic mirrored that of other merchants, Jason Scoggins, senior director of loyalty and CRM, told PYMNTS. “We saw minimal foot traffic,...
According to Doug Brown, president at NCR, right now the “one” thing that’s top of mind for financial institutions is staying relevant in the minds...
BigCommerce is leveraging Google Cloud’s artificial intelligence (AI) technologies to add new AI-powered features to its open Software-as-a-Service (SaaS) eCommerce platform. With these additions, which will begin...
As restaurants struggle with ongoing labor challenges, technology can help those with less experienced staff offer the kind of personalized service that many customers expect,...
When consumers are shopping in stores in the post-pandemic age, they seek new checkout experiences that offer the same benefits they’ve grown accustomed to online....
As restaurants leverage consumer data to personalize the experience amid increasing competition for diner loyalty, many may soon add item-level receipt data to their arsenal....