Do restaurants understand their customers? Cancellations and failure to transform one-time visitors into regulars is eating into the industry’s $68 billion annual revenue. But deeper customer data insights can help restaurants improve engagement by targeting promotions to more loyal patrons, says Ben Leventhal, co-founder of...
When guests are a no-show, restaurants get burned by losing a table and a paying customer. But reservation platforms are firing up solutions to capture customers’ attention — and, more importantly, to keep their cancellations to a minimum. Get the Full Story Complete the form...
Retailers create a $7B problem when they reward purchases customers already planned to make. Corey O’Donnell, senior vice president at Mobivity, believes an AI-driven blockchain solution could solve by enabling rewards points redeemable across franchisees’ brands. The January issue of the Payments-as-a-Service Tracker tells that...
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Construction management is about juggling the hiring, scheduling and payment of subcontractors, which is why project management platforms have become valuable additions to the contractor’s toolbox. In December’s Payments as a Service Tracker, Scott Siegert, director of Client Services for Buildertrend, tells PYMNTS how the...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Talk about a U-turn. Bucking widely-held perceptions, studies show millennials are interested in owning cars after all. Now, Fair, a new mobile app, is delivering a millennial-first approach to car buying that allows the entire transaction to be completed via smartphone. In November’s Payments as...
It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own...
There’s nothing imaginary about the scope of the fantasy sports market, valued at an estimated $7.22 billion in the U.S. — or the complexities of managing payments for those platforms. In October’s Payments as a Service Tracker™, DraftKings’ chief international officer, Jeffrey Haas, discusses the...
