drive-thru

From Front Counters to Kitchens, AI Takes Over Restaurant Industry
From Front Counters to Kitchens, AI Takes Over Restaurant Industry
July 10, 2023  |  artificial intelligence

As restaurants face labor challenges both in the front of the house and the back, many are tapping robotics and artificial intelligence (AI) to boost...

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Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
Restaurants Rethink Loyalty With Brand Partnerships and Creative Rewards
June 02, 2023  |  Restaurant Roundup

Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...

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Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
Wendy’s Taps Google’s Conversational AI as Restaurants Automate the Drive-Thru
May 09, 2023  |  Artificial Intelligence

With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...

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Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
Wendy’s Set to Pilot AI-Powered Drive-Thru Ordering
May 09, 2023  |  ResTech

Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Starting in June, Wendy’s will test Google Cloud’s artificial intelligence (AI)...

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Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed
April 11, 2023  |  artificial intelligence

The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant...

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Inflation Boosts Restaurant Pickup Adoption for QSR Customers
Inflation Boosts Restaurant Pickup Adoption for QSR Customers
February 28, 2023  |  Consumer Insights

As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...

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Digital Restaurant Engagement Rises Despite Delivery Downtick
Digital Restaurant Engagement Rises Despite Delivery Downtick
February 23, 2023  |  Restaurant innovation

PYMNTS research shows that, while digital restaurant engagement may be erratic, it’s on the rise. The Context With restaurant prices on the rise and consumers...

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Olo Turns to Drive-Thru in Bid for ‘Digital Entirety’
Olo Turns to Drive-Thru in Bid for ‘Digital Entirety’
February 22, 2023  |  ResTech

Olo, in its attempt to touch all restaurant transactions, is going after drive-thru orders. The restaurant-focused B2B software-as-a-service (SaaS) platform shared Wednesday (Feb. 22), on...

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Toast Bets on Drive-Thru Growth With Delphi Acquisition
Toast Bets on Drive-Thru Growth With Delphi Acquisition
February 16, 2023  |  ResTech

Toast is counting on drive-thru to offer the efficiency boost restaurants need amid current challenges. The restaurant technology company announced Thursday (Feb. 16) alongside its...

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