drive-thru

Noodles & Company Finds Omnichannel Approach Boosts Top Line Results
Noodles & Company Finds Omnichannel Approach Boosts Top Line Results
July 13, 2021  |  Restaurant innovation

The pandemic may be easing, but a recent PYMNTS report in collaboration with Paytronix found 92 percent of vaccinated consumers said they plan to stick with...

READ MORE >
Restaurants Race To Offer Most Efficient AI Drive-Thru Experience
Restaurants Race To Offer Most Efficient AI Drive-Thru Experience
June 14, 2021  |  ResTech

The automated drive-thru competition is heating up. McDonald’s recently revealed that it is trying out automated order-taking technologies at 10 drive-thru restaurants in Chicago. Customers...

READ MORE >
Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience
Shake Shack On Tapping AI And Other Tools To Optimize The Customer Experience
December 22, 2020  |  Restaurant innovation

Fast-tracking digital investments has not only become a priority for QSRs during the pandemic, but a necessity, says Steph So, head of digital experience for...

READ MORE >
Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level
Burger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To The Next Level
December 21, 2020  |  Restaurant innovation

The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...

READ MORE >
Boston Market Deploys AI To Fight Fraud, Improve ROI
Boston Market Deploys AI To Fight Fraud, Improve ROI
November 18, 2020  |  Mobile Order Ahead

Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once...

READ MORE >
Digital Dining and Ghost Kitchens Gain Steam And Converts
Digital Dining and Ghost Kitchens Gain Steam And Converts
November 16, 2020  |  Restaurant innovation

It seems like not a day goes by that a major restaurant chain doesn’t launch a new digital-only concept store, ghost kitchen, enhanced drive-thru, curbside...

READ MORE >
Deep Dive: How Offering Greater Digital Payment Choice Can Help QSRs Meet Consumers In Any Channel
Deep Dive: How Offering Greater Digital Payment Choice Can Help QSRs Meet Consumers In Any...
November 04, 2020  |  Restaurant innovation

Many of the numerous ordering and payment methods that today’s QSR customers enjoy have taken time to evolve and catch on. Calling local pizzerias or...

READ MORE >
Sprinkles Sweetens Contactless Options To Improve Customer Satisfaction
Sprinkles Sweetens Contactless Options To Improve Customer Satisfaction
November 02, 2020  |  Restaurant innovation

Few sectors have experienced such radical change in consumer purchasing habits during the pandemic than the quick-service restaurant (QSR) industry. Restaurants turned to digital channels...

READ MORE >
‘National Drive-Thru Day’ Symbolizes The COVID Summer
‘National Drive-Thru Day’ Symbolizes The COVID Summer
July 24, 2020  |  Retail

As made-up commercial holidays go, National Drive-Thru Day (July 24) is no sillier than, say, National Cherry Tart Day, which you may have missed back...

READ MORE >