As restaurants face labor challenges both in the front of the house and the back, many are tapping robotics and artificial intelligence (AI) to boost...
Quick-service restaurant (QSR) giant KFC has become the latest eatery to announce a rewards partnership with a video game company, collaborating with action role-playing game Diablo IV to offer in-game rewards...
With the increasing consumer demand for convenient pickup options in the face of rapid restaurant price inflation, Wendy’s is boosting efficiency at its drive-thrus with...
Wendy’s and Google have teamed to bring artificial intelligence to the fast-food chain’s drive-thrus. Starting in June, Wendy’s will test Google Cloud’s artificial intelligence (AI)...
The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant...
As food prices remain elevated, PYMNTS research shows fast food fans are switching to pickup. The Context Quick-service restaurants (QSRs) are seeing their customers opt...
PYMNTS research shows that, while digital restaurant engagement may be erratic, it’s on the rise. The Context With restaurant prices on the rise and consumers...
Olo, in its attempt to touch all restaurant transactions, is going after drive-thru orders. The restaurant-focused B2B software-as-a-service (SaaS) platform shared Wednesday (Feb. 22), on...