In the race to create the drive-thru of the future, McDonald’s just pulled ahead. The company announced on Wednesday (Oct. 27) that it is partnering...
The pandemic may be easing, but a recent PYMNTS report in collaboration with Paytronix found 92 percent of vaccinated consumers said they plan to stick with...
The automated drive-thru competition is heating up. McDonald’s recently revealed that it is trying out automated order-taking technologies at 10 drive-thru restaurants in Chicago. Customers...
Fast-tracking digital investments has not only become a priority for QSRs during the pandemic, but a necessity, says Steph So, head of digital experience for...
The pandemic has upended how we order meals at restaurants, how we pay and, ultimately, how we eat. These transformational shifts are, in turn, affecting...
Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once...
It seems like not a day goes by that a major restaurant chain doesn’t launch a new digital-only concept store, ghost kitchen, enhanced drive-thru, curbside...
Many of the numerous ordering and payment methods that today’s QSR customers enjoy have taken time to evolve and catch on. Calling local pizzerias or...