This week in restaurant news, Shake Shack and Wendy’s tap drive-thru while Red Robin reevaluates priorities. As restaurants look to offset margin pressure from food...
Bucking the trend of trimming back loyalty programs and digital innovations could help restaurant chains retain customers. Inflation has affected consumers’ dining habits, leaving both...
By limiting the experience to mobile pickup, Chipotle is bringing its “Chipotlanes” to non-drive-thru locations. In an interview with PYMNTS, Chipotle Chief Development Officer Tabassum...
Across the restaurant industry, brands including Dutch Bros and Starbucks are seeing their drive-thru sales increase, with the stark exception of quick-service restaurant (QSR) giant...
Burger King parent company Restaurant Brands International says it plans to sharply increase its drive-thrus in a bid to boost sales. In speaking with analysts Thursday (Nov. 3)...
As restaurants’ labor challenges continue, putting pressure on both table service and delivery businesses, many eateries are turning to drive-thrus to drive sales and boost...
Fast-casual chain Panera Bread, which has more than 2,100 bakery-cafes in the United States and Canada, is looking to drive digital orders by extending drive-thru...
Since the start of the pandemic, a range of different brands have been adding drive-thru lanes, noting elevated demand for the ordering channel. Now, fast-casual...
As restaurants look to boost the efficiency of their drive-thru lanes with digital technologies, Chick-fil-A has taken inspiration from competitors with its new test of...