The defining retail battle of the 21st century has been around who controls the flow between click and doorstep. This has made the real competition...
Dollar General’s omnichannel push into the rural United States continues, with a strategy that emphasizes digital engagement, delivery and a boost to its brick-and-mortar footprint....
Digital commerce in Latin America has reached an inflection point as consumers move almost instinctively between browsing, buying and paying on mobile devices. Digital payments...
For decades, retailers have chased the holy grail of frictionless commerce. “Buy in one click” became a shorthand for the ideal shopping experience: instant, invisible,...
Merchants chasing global growth are learning that cross-border sales succeed only when payments feel as local as possible. That is the new message emerging from...
Consumers are using credit in strategic ways. This year’s Black Friday data gleaned by PYMNTS Intelligence showed that financially stressed households, young shoppers and high-income...
New applications of artificial intelligence technologies, from dynamic wallets to autonomous shopping agents, are compressing the distance across global commerce between intent and transaction to...
What should have been a Cyber Monday victory lap for Shopify turned into a midday nightmare as merchants worldwide lost access to their admin dashboards...
American consumers are projected to spend $14.2 billion for Cyber Monday. That’s up 6.3% from 2024 and follows record levels of eCommerce shopping on Black...