enterprise AI

Why AI Needs the Right Humans in the Loop
Why AI Needs the Right Humans in the Loop
April 21, 2026  |  Opinion

Humans are the most critical link in AI governance, Trulioo Chief Risk and Strategy Officer Chad Gerhardstein writes in a new PYMNTS eBook, “AI Runs...

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The Real AI Edge in Payments Comes From Better Judgment
The Real AI Edge in Payments Comes From Better Judgment
April 20, 2026  |  Opinion

AI speed without oversight can create risk or missed opportunities, Maverick Payments VP of Product Justin Downey writes in a new PYMNTS eBook, “AI Runs...

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Payments Leaders Need AI Controls They Can Explain in 24 Hours
Payments Leaders Need AI Controls They Can Explain in 24 Hours
April 17, 2026  |  Opinion

Slower initial deployment of AI is less costly than a scaled failure, Flagright Co-founder and CEO Baran Ozkan writes in a new PYMNTS eBook, “AI Runs...

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Rising AI Adoption Is Driving Up Enterprise Costs
Rising AI Adoption Is Driving Up Enterprise Costs
April 16, 2026  |  Artificial Intelligence

A few months into 2026, Uber’s chief technology officer found himself back at the drawing board. “The budget I thought I would need is blown...

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AI May Run Payments but Humans Still Own the Risk
AI May Run Payments but Humans Still Own the Risk
April 16, 2026  |  Opinion

Confidence in AI depends on strong governance and explainability, WEX Chief Risk and Compliance Officer Annie Drew writes in a new PYMNTS eBook, “AI Runs...

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Anthropic Switches to Usage-Based Billing for Enterprise Customers
Anthropic Switches to Usage-Based Billing for Enterprise Customers
April 15, 2026  |  Artificial Intelligence

Anthropic has reportedly begun charging enterprise customers based on their levels of AI use. That’s according to a report Tuesday (April 14) from The Information, which characterizes the...

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AI Governance Is Only as Strong as Its Weakest Vendor
AI Governance Is Only as Strong as Its Weakest Vendor
April 15, 2026  |  Opinion

AI governance requires accountability, explainability and risk assessment, Christopher Mascaro, chief cyber and fraud officer at North, writes in a new PYMNTS eBook, “AI Runs...

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OpenAI Backers Question Valuation Amid Anthropic Competition
OpenAI Backers Question Valuation Amid Anthropic Competition
April 14, 2026  |  Artificial Intelligence

OpenAI’s $852 billion valuation is reportedly causing some unease among the startup’s own investors. As the Financial Times (FT) reported Tuesday (April 14), this growing...

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Boost’s Aiala Links AI Performance to Strong Governance Frameworks
Boost’s Aiala Links AI Performance to Strong Governance Frameworks
April 14, 2026  |  Opinion

Companies must establish AI oversight with clear metrics before implementing the technology, Boost Payment Solutions Chief Compliance Officer Elly Aiala writes in a new PYMNTS...

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