Erica

Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
Bank of America’s Virtual Assistant Reaches 2 Million Interactions Per Day
April 08, 2024  |  Artificial Intelligence

Bank of America’s virtual financial assistant, Erica, is now engaging with clients 2 million times per day. Clients’ use of the virtual assistant has accelerated since...

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Bank of America Gives CashPro Chatbot an AI Upgrade
Bank of America Gives CashPro Chatbot an AI Upgrade
September 18, 2023  |  artificial intelligence

Bank of America is giving its virtual service adviser CashPro Chat an AI-centered upgrade. The banking giant announced Monday (Sept. 18) that its business clients will...

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BoA’s Virtual Assistant Exceeds 10M Users; Launches New Features
BoA’s Virtual Assistant Exceeds 10M Users; Launches New Features
December 11, 2019  |  Artificial Intelligence

Bank of America (BoA) is introducing new features for its virtual financial assistant Erica, which has over 10 million users since launching nationwide last year,...

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Erica — BoA’s AI Assistant — Hits 7M Users
Erica — BoA’s AI Assistant — Hits 7M Users
May 28, 2019  |  Artificial Intelligence

Bank of America announced on Tuesday (May 28) that its AI-powered virtual assistant Erica has surpassed seven million users and 50 million client requests, the...

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Data Dive: Good News, Bad News And Mixed News
Data Dive: Good News, Bad News And Mixed News
June 18, 2018  |  Data Dive

One of the more remarkable things about soccer – other than the amazingly massive global audience commands – is that it is one of the...

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