
Disputes and chargebacks are nothing new. But in the digital age of commerce wrought...

As the holiday shopping season kicks into high gear amid an unprecedented pandemic-era surge...

It’s happened to almost all consumers: They’re idly perusing their credit card statements when...

“When customers are given clarifying purchase details by the card issuer, customer confusion is...

Customers of Microsoft can access digital purchase receipts through Canadian tech services firm Ethoca,...

A deluge of chargebacks is headed toward the payments industry, spurred by the coronavirus,...

In the quest to reduce false positives and chargebacks, and boost digital commerce for...

Mastercard announced Tuesday (March 12) that it has inked a deal to acquire Ethoca,...

American Express, the payments company, and Ethoca, a provider of collaboration-based technology solutions for...

The deadlines for compliance with new European data regulations are right around the corner,...

A perfect storm of regulatory changes and card brand rule changes has left many...

Whether friendly fraud or genuine fraud, for merchants and card issuers, the impact is...