For Stephen Ritter, the question “Who are you?” has never been more important. As the chief technology officer of identity verification solution provider Mitek, he...
Loyalty programs have long helped companies build consumer trust and encourage repeat business, and many are now allowing customers to engage with brands across channels....
A small lapse in judgment can cost consumers big when transacting via payment apps, but having users jump through security hoops creates a clunky customer...
Keeping patients’ medical information safe remains a top concern for governments and regulators around the world, yet the pandemic is complicating that task. Players in...
Privacy regulators in Australia and the United Kingdom announced a joint investigation Thursday (July 9) into Clearview AI, the New York-based facial recognition software maker....
Customer onboarding and account opening is vitally important for banks to get right, as the processes kick off customers’ relationships with a given financial institution...
Building trust between freelancers and employers is a two-way street — and one that gig marketplaces must engineer. In the latest Gig Economy Tracker, Michael...
The COVID-19 crisis has triggered a quantum leap among credit unions (CUs) toward offering innovative products and services. Safety measures implemented to slow the virus’s...
Estate planning has historically meant knocking on an attorney’s door and filling out paperwork. Laws requiring consumers to have in-person meetings and submit physical ID...