featured insights

Finance Teams Finally Have Proof AI Fraud Tools Pay Off

Finance Teams Finally Have Proof AI Fraud Tools Pay Off
Finance Teams Finally Have Proof AI Fraud Tools Pay Off
October 14, 2026  |  Fraud Prevention

Fraud teams have spent years weighing whether artificial intelligence (AI) can improve on manual controls. For companies that have deployed the technology, the results are...

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More Than Two-Thirds of Firms Lose or Delay Revenue When Payments Fail
More Than Two-Thirds of Firms Lose or Delay Revenue When Payments Fail
October 12, 2026  |  B2B Payments

A failed payment can look small on a transaction screen. For the business waiting on the money, the effects can spread fast. Revenue gets delayed,...

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Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
October 12, 2026  |  Payment Methods

Digital bank customers are more willing than the broader banking population to move transactions to Pay by Bank when the payment method comes with discounts...

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Insurers Lead on Billing but Still Miss What Policyholders Want
Insurers Lead on Billing but Still Miss What Policyholders Want
October 08, 2026  |  B2B Payments

Property and home insurers have the best billing and payment scores of any industry PYMNTS Intelligence studied this year. They also have one in four...

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AI Agents Turn Permission Into Payments’ New Control Point
AI Agents Turn Permission Into Payments’ New Control Point
October 07, 2026  |  Artificial Intelligence

Agentic commerce is creating a new transaction type before the payments industry has fully created the rules for accepting it. While payment stacks have become...

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Will Holiday Shopping Go Agentic? 40 Senior Execs Weigh In
Will Holiday Shopping Go Agentic? 40 Senior Execs Weigh In
October 06, 2026  |  Artificial Intelligence

AI may be ready to shop. Consumers are still deciding how much freedom they want to give it. “Holiday Retail’s AI Test Starts With Who...

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Amazon’s Retail Lead Goes Beyond Electronics
Amazon’s Retail Lead Goes Beyond Electronics
October 06, 2026  |  Retail

Amazon now captures more spending than Walmart in five of seven retail categories, extending its reach from electronics and apparel into health and personal care....

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53% of In-House Identity Teams Report KYA Incidents or Losses
53% of In-House Identity Teams Report KYA Incidents or Losses
October 01, 2026  |  Digital Identity

Companies that keep digital identity verification in-house face a pronounced exposure to adversarial bots and agents: 53% report know-your-agent (KYA) related incidents or losses, compared...

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