featured insights

53% of In-House Identity Teams Report KYA Incidents or Losses

53% of In-House Identity Teams Report KYA Incidents or Losses
53% of In-House Identity Teams Report KYA Incidents or Losses
October 01, 2026  |  Digital Identity

Companies that keep digital identity verification in-house face a pronounced exposure to adversarial bots and agents: 53% report know-your-agent (KYA) related incidents or losses, compared...

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Study Finds CFOs Find AI Can’t Clear Every Cash Flow Bottleneck
Study Finds CFOs Find AI Can’t Clear Every Cash Flow Bottleneck
October 01, 2026  |  B2B Payments

A shorter cash cycle should feel like a victory lap. For many CFOs, it now comes with a longer list of risks. PYMNTS Intelligence, in...

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The Credit Union Branch Gets a New Scorecard
The Credit Union Branch Gets a New Scorecard
September 29, 2026  |  Credit Unions

As routine transactions move to digital channels, credit unions can use branches for account opening, financial guidance and other interactions that require more personal assistance....

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Working Capital Lost Its Strategic Edge in 2026. The Best CFOs Are Already Getting It Back.
Working Capital Lost Its Strategic Edge in 2026. The Best CFOs Are Already Getting It...
September 28, 2026  |  Working Capital

Picture the CFO at a $300 million industrial distributor. For three years she paid her key suppliers on day 10 of a net 30 invoice...

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Middle Market Firms Struggle Most to Justify Financial Tech Upgrades, PYMNTS Finds
Middle Market Firms Struggle Most to Justify Financial Tech Upgrades, PYMNTS Finds
September 28, 2026  |  Fintech Investments

Middle market companies are the most active embedded finance upgraders, but they also report the greatest difficulty connecting those investments to business strategy. Among firms...

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Working Capital Has Lost Its Strategic Edge
Working Capital Has Lost Its Strategic Edge
September 28, 2026  |  Working Capital

The early bird used to get a supplier discount. These days, it may still be waiting for the customer to pay. Across North America, more...

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51% of eCommerce Merchants Hold the Line on Fraud Staffing
51% of eCommerce Merchants Hold the Line on Fraud Staffing
September 25, 2026  |  Fraud Prevention

Fraud budgets are moving in two different directions. Fifty-one percent of global eCommerce merchants expect spending on fraud-management staff to remain flat or decline, while...

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Digital Freelancers Find More Work and New Pressure on Pay
Digital Freelancers Find More Work and New Pressure on Pay
September 25, 2026  |  Consumer Insights

AI can produce a first draft. Someone still has to make the finished work worth paying for. The September 2026 edition of The Wage to...

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