featured insights

51% of eCommerce Merchants Hold the Line on Fraud Staffing

51% of eCommerce Merchants Hold the Line on Fraud Staffing
51% of eCommerce Merchants Hold the Line on Fraud Staffing
September 25, 2026  |  Fraud Prevention

Fraud budgets are moving in two different directions. Fifty-one percent of global eCommerce merchants expect spending on fraud-management staff to remain flat or decline, while...

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Digital Freelancers Find More Work and New Pressure on Pay
Digital Freelancers Find More Work and New Pressure on Pay
September 25, 2026  |  Consumer Insights

AI can produce a first draft. Someone still has to make the finished work worth paying for. The September 2026 edition of The Wage to...

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Why 63 CPG Brands Said Yes to Smart Checkout
Why 63 CPG Brands Said Yes to Smart Checkout
September 24, 2026  |  Retail

The shopping basket has always held the answer. Brands just haven’t had a clear way to read it at the moment a customer pays. Smart...

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Benefits Payment Exceptions Eat Up 62.5 Staff Hours a Month
Benefits Payment Exceptions Eat Up 62.5 Staff Hours a Month
September 24, 2026  |  Next-Gen AP Automation

Benefits teams can spend more than a week of staff time every month handling transactions that don’t move cleanly through the system. For a benefits...

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Businesses Move Fraud Checks Ahead of Payments
Businesses Move Fraud Checks Ahead of Payments
September 24, 2026  |  Fraud Prevention

A payment request can look perfectly ordinary until someone checks the bank account. By then, the finance team may be one click away from sending...

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Credit Unions’ Crypto Plans Outpace Their Progress
Credit Unions’ Crypto Plans Outpace Their Progress
September 23, 2026  |  Credit Unions

Credit unions may be debating how much member demand exists for cryptocurrency, but some institutions have already moved well beyond that debate. PYMNTS Intelligence’s August...

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Gen Z Hands Merchants a Checkout Ultimatum
Gen Z Hands Merchants a Checkout Ultimatum
September 23, 2026  |  Checkout Conversion

A merchant can spend to get a Gen Z shopper through the digital door, persuade them to choose a product, and still lose the customer...

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Younger Cardholders Tell Issuers What Would Get Them to Use Their Cards More
Younger Cardholders Tell Issuers What Would Get Them to Use Their Cards More
September 21, 2026  |  Artificial Intelligence

Issuers can invest in faster, more precise credit decisions, but those improvements alone may not persuade customers to change how they pay. Cardholders need to...

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