featured insights

Credit Unions Are Missing the Rewards Their Members Want Most

Credit Unions Are Missing the Rewards Their Members Want Most
Credit Unions Are Missing the Rewards Their Members Want Most
August 27, 2026  |  Credit Unions

A credit union credit card can sit in a member’s wallet for years and still miss most of the action. When rewards enter the picture,...

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62% of Financially Improving Households Have a Savings Cushion
62% of Financially Improving Households Have a Savings Cushion
August 26, 2026  |  Consumer Finance

As today’s consumer confidence reading from The Conference Board shows, metrics can be complicated. They may be holding in a narrow range, but household finances...

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Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap
Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap
August 26, 2026  |  Credit Unions

Credit unions (CUs) have spent decades building the kind of customer relationship that national banks would struggle to manufacture with even the biggest marketing budget....

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Consumers Make Budgets Work by Doing More Than Cutting Back
Consumers Make Budgets Work by Doing More Than Cutting Back
August 25, 2026  |  Consumer Finance

Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. A new PYMNTS...

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Identity Automation Moves Up the Payments Agenda
Identity Automation Moves Up the Payments Agenda
August 25, 2026  |  Authentication

Payments modernization budgets are lining up behind identity, reconciliation and automation, providing a clearer picture of what businesses intend to build next. PYMNTS Intelligence data,...

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83% of Financial Firms Rate ID Systems Highly Despite Customer Friction
83% of Financial Firms Rate ID Systems Highly Despite Customer Friction
August 21, 2026  |  Digital Identity

Financial firms have confidence to spare in digital identity systems, even when the results leave plenty of room for improvement. The January 2026 PYMNTS Intelligence...

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Real-Time Payments Give Banks a Commercial Account Retention Tool
Real-Time Payments Give Banks a Commercial Account Retention Tool
August 20, 2026  |  Real-Time Payments

Business-account retention has traditionally depended on a web of services that become embedded in a company’s financial operations. Real-time payments (RTP) are giving banks another...

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Emerging Middle Market Growth Needs Credit That Moves With Inventory
Emerging Middle Market Growth Needs Credit That Moves With Inventory
August 19, 2026  |  Working Capital

A distributor can know what inventory it needs to order next week before its financing system knows that the purchase exists. That disconnect becomes more...

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