featured insights

72% of UAE Shoppers Used AI for Their Latest Purchase
72% of UAE Shoppers Used AI for Their Latest Purchase
September 03, 2026  |  Consumer Insights

The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has...

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Interoperability Now Drives Asia-Pacific’s Real-Time Payments Agenda
Interoperability Now Drives Asia-Pacific’s Real-Time Payments Agenda
September 02, 2026  |  Real-Time Payments

Real-time payments in Asia-Pacific are entering a new phase. After years of building domestic instant payment rails, countries across the region are now connecting those...

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Healthcare’s Next Competitive Advantage Isn’t Coverage. It’s Cash Flow.
Healthcare’s Next Competitive Advantage Isn’t Coverage. It’s Cash Flow.
September 01, 2026  |  Healthcare

Consumers have been trained by the rest of the digital economy to expect money to move quickly. Instant deposits and real-time peer-to-peer payments have narrowed...

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Summer Expenses Will Follow 77% of Gen Z Into Fall
Summer Expenses Will Follow 77% of Gen Z Into Fall
September 01, 2026  |  Consumer Finance

The biggest threat to the summer budget may be the expenses consumers can’t cancel. New PYMNTS Intelligence data suggests that groceries, utility bills and transportation...

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Calling Out Sick Costs Labor Economy Workers More
Calling Out Sick Costs Labor Economy Workers More
August 28, 2026  |  Consumer Insights

A sick day may last 24 hours. The financial effects can stay much longer. For millions of workers, one missed shift can reduce the next...

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Credit Unions Are Missing the Rewards Their Members Want Most
Credit Unions Are Missing the Rewards Their Members Want Most
August 27, 2026  |  Credit Unions

A credit union credit card can sit in a member’s wallet for years and still miss most of the action. When rewards enter the picture,...

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62% of Financially Improving Households Have a Savings Cushion
62% of Financially Improving Households Have a Savings Cushion
August 26, 2026  |  Consumer Finance

As today’s consumer confidence reading from The Conference Board shows, metrics can be complicated. They may be holding in a narrow range, but household finances...

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Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap
Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap
August 26, 2026  |  Credit Unions

Credit unions (CUs) have spent decades building the kind of customer relationship that national banks would struggle to manufacture with even the biggest marketing budget....

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Consumers Make Budgets Work by Doing More Than Cutting Back
Consumers Make Budgets Work by Doing More Than Cutting Back
August 25, 2026  |  Consumer Finance

Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. A new PYMNTS...

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