featured insights

32% Increased Spending After Using a Credit Card App

32% Increased Spending After Using a Credit Card App
32% Increased Spending After Using a Credit Card App
April 24, 2026  |  Consumer Finance

A credit card’s place in a consumer’s wallet is now shaped as much by its app as by its rate, perks or brand, a shift...

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New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
New Data Shows AI Anxiety Moving From the Front Office to the Front Lines
April 24, 2026  |  Consumer Insights

“The Resilience Deficit: Labor Workers in an Automated Economy,” the April 2026 edition of the “Wage to Wallet Index,” is a collaboration between PYMNTS Intelligence,...

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Merchants See a Bigger AI Prize if Consumers Trust the System
Merchants See a Bigger AI Prize if Consumers Trust the System
April 23, 2026  |  Artificial Intelligence

Autonomous commerce is no longer a future state. It is already reshaping how consumers spend. Scaling it, new data shows, demands more than capable technology....

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Instant Payments Grow but the Real Barrier Is Human
Instant Payments Grow but the Real Barrier Is Human
April 20, 2026  |  Disbursements

“Instant Payments Are Winning. Why Are Some Consumers Still Saying No?”, a collaboration between PYMNTS Intelligence and Ingo Payments, looks at a simple but increasingly important...

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71% of Billion-Dollar Firms Face Agent Identity Threats
71% of Billion-Dollar Firms Face Agent Identity Threats
April 17, 2026  |  Digital Identity

Agent-driven identity threats are becoming a defining challenge for enterprises as they scale revenue and expand across markets, increasing fraud risk and customer friction. “Scale...

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Accounts Receivable Gets an AI Upgrade
Accounts Receivable Gets an AI Upgrade
April 16, 2026  |  Accounts Receivable

Corporate finance teams have spent decades building systems to record what customers owe. Very few of those systems tell them what customers are about to...

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How Payments Gaps Are Limiting Deposit Growth at Community Banks
How Payments Gaps Are Limiting Deposit Growth at Community Banks
April 16, 2026  |  Money Mobility

Community banks have made meaningful progress in digitizing account opening, but the competitive battleground for deposits is shifting. Opening and even funding accounts are no...

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Top-of-Wallet Credit Choices Have Moved to Mobile
Top-of-Wallet Credit Choices Have Moved to Mobile
April 15, 2026  |  Credit Cards

“Winning Top of Wallet: How Credit Card Apps Shape Choice,” a collaboration between PYMNTS Intelligence and Elan Credit Card, examines how the credit card mobile app...

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