featured insights

AI Makes the Holiday Shopping List but Who Gets the Sale?
AI Makes the Holiday Shopping List but Who Gets the Sale?
September 15, 2026  |  Artificial Intelligence

AI can find the sweater, compare prices and read hundreds of reviews before a shopper finishes a cup of coffee. Getting that sweater through checkout...

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Study Finds Credit Card Loyalty Is More Fragile Than It Looks
Study Finds Credit Card Loyalty Is More Fragile Than It Looks
September 14, 2026  |  Credit Cards

A credit card can go from first choice to forgotten backup faster than an issuer can say “statement credit.” Once the wallet changes order, the...

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FinTechs See 146 Million Reasons to Target Credit Unions
FinTechs See 146 Million Reasons to Target Credit Unions
September 11, 2026  |  Credit Unions

FinTechs once saw credit unions as a hard market to crack. Now the door is crowded, and many providers want a way inside. “FinTechs Want...

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45% of SMBs Want to Reduce Cash Use
45% of SMBs Want to Reduce Cash Use
September 10, 2026  |  SMBs

Small businesses that rely heavily on cash could offer banks a receptive audience for business credit cards, provided those cards solve everyday problems with costs...

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43% of Consumers See Digital Wallets in Their AI Shopping Future
43% of Consumers See Digital Wallets in Their AI Shopping Future
September 10, 2026  |  Consumer Insights

A full shopping cart looks promising until the shopper can’t find a way to pay. The merchant has done the hard work of winning their...

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CFOs Keep Payment Complexity From Eating Into Margins
CFOs Keep Payment Complexity From Eating Into Margins
September 10, 2026  |  CFO

Middle market CFOs are getting themselves stuck by doing what they think is the right thing. And that “right thing” is typically still treating finance...

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Card Issuers Speed Upgrades as Fraud Threats Grow
Card Issuers Speed Upgrades as Fraud Threats Grow
September 09, 2026  |  Digital Payments

Card platform upgrade calendars are getting shorter. The next major deadline may arrive before issuers finish planning for the last one. Card issuers face pressure...

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Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year
Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year
September 08, 2026  |  B2B Payments

Paying a bill may never rank among life’s great pleasures. Still, it shouldn’t feel like a test of patience every month. “The Service Commerce Performance...

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Smart Checkout Gives Merchant Data New Bargaining Power
Smart Checkout Gives Merchant Data New Bargaining Power
September 04, 2026  |  Connected Economy

Payments platforms have plenty of transaction data. Smart checkout is raising the value of the merchant information they do not have. The technology can draw...

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