News

Banking
Fifth Third and Comerica Merger Scales Digital Competition Across Regional Banking
February 02, 2026

The merger between Fifth Third Bancorp and Comerica Incorporated closed Monday (Feb. 2), forging an institution with roughly $294 billion in assets and signaling a reshaping how regional banks compete across mobile banking, commercial payments and middle-market services. Get the Full Story Complete the form...

Artificial Intelligence
Alibaba Raises Stakes in China’s Chatbot War Ahead of Lunar New Year
February 02, 2026

China-based Alibaba plans to spend 3 billion yuan (about $432 million) during the Lunar New Year holiday to promote its Qwen artificial intelligence app, Reuters reported Monday (Feb. 2). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Artificial Intelligence
Inside Healthcare’s AI Playbook for Claims Denials
February 02, 2026

Medical providers are increasingly turning to artificial intelligence to address claims denials, one of the most persistent and costly problems in healthcare in the United States. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

eCommerce
Saks Global Winds Down eCommerce Deal With Amazon
February 01, 2026

Bankrupt department store company Saks Global is ending its eCommerce partnership with Amazon. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today....

Artificial Intelligence
Anthropic Says New Cowork Plugins Tailor Claude to Specific Job Functions
January 30, 2026

Anthropic added support for plugins to Cowork, the artificial intelligence-powered, hands-on collaborator that the company released earlier this month. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe...

Retail
The Vitamin Shoppe Opens AI-Driven Innovation Store in NYC
January 30, 2026

The Vitamin Shoppe on Wednesday (Jan. 28) opened a new Innovation Store on New York City’s Upper East Side, using artificial intelligence and digital tools to help consumers discover, evaluate and purchase wellness products. Get the Full Story Complete the form to unlock this article...

Artificial Intelligence
OpenAI Warns Malicious Links Could Undermine Agentic AI
January 30, 2026

OpenAI is elevating a risk that has quietly grown alongside autonomous AI systems: links. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

B2B Payments
Elavon Introduces Payments App Integrated With Microsoft 365 Applications
January 30, 2026

Payment processor Elavon, which is a U.S. Bank subsidiary, and Microsoft have teamed up to make it easier for businesses and professional service providers to securely send invoices and collect payments online. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Artificial Intelligence
The First Chatbot Consumers Try May Be the One They Stick With
January 30, 2026

Consumer use of artificial intelligence is consolidating early. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...