Short-term rental operators spent years pricing by hand, answering guest messages at midnight and chasing cleaners between checkouts. A growing number have stopped: artificial intelligence...
Sona raised $45 million in a Series B funding round to accelerate the expansion of its artificial intelligence (AI) platform for frontline businesses such as...
A growing share of retail small businesses are not planning for the next downturn so much as financing their way through the next week, and...
The Super Bowl has always been a game. It’s also a retail ecosystem with shoulder pads. For one Sunday (and increasingly, for a full week),...
Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. It’s part of a wider range of updates the company plans...
Airbnb is using technology to stop disruptive parties before they start. The online marketplace for short-term rentals uses machine learning-powered “anti-party technology” to identify bookings...
PYMNTS Intelligence has tracked a shift in consumer expectations as they navigate online and offline commerce: They expect rewards and personalized offers. For enterprises, loyalty...
Airbnb Inc. has introduced a “Reserve Now, Pay Later” feature for U.S. customers, allowing travelers to book certain domestic stays without making an upfront payment....
After years of rapid wage growth for low-income workers in the United States, a slowdown has set in, The Wall Street Journal reported Monday (Aug....