The Super Bowl has always been a game. It’s also a retail ecosystem with shoulder pads. For one Sunday (and increasingly, for a full week),...
Hospitality platform Toast is introducing “retail specific” capabilities for its Toast IQ artificial intelligence (AI) assistant. It’s part of a wider range of updates the company plans...
Airbnb is using technology to stop disruptive parties before they start. The online marketplace for short-term rentals uses machine learning-powered “anti-party technology” to identify bookings...
PYMNTS Intelligence has tracked a shift in consumer expectations as they navigate online and offline commerce: They expect rewards and personalized offers. For enterprises, loyalty...
Airbnb Inc. has introduced a “Reserve Now, Pay Later” feature for U.S. customers, allowing travelers to book certain domestic stays without making an upfront payment....
After years of rapid wage growth for low-income workers in the United States, a slowdown has set in, The Wall Street Journal reported Monday (Aug....
Even as the hospitality industry innovates to enhance guest experiences, a quiet revolution is underway in its back offices, fundamentally reshaping how hotels manage their...
Booking Holdings CEO Glenn Fogel reportedly said that the United States needs to invest in passport and immigration booths at airports to help reverse a decline in foreign...