Index Series

NEW DATA: The Commerce Channel 58 Percent of Consumers Now Use – And Like

NEW DATA: The Commerce Channel 58 Percent of Consumers Now Use – And Like
NEW DATA: The Commerce Channel 58 Percent of Consumers Now Use – And Like
May 22, 2018  |  Merchant Innovation

The age of contextual commerce has arrived – even if many mainstream customers aren’t aware of it. While they may not call it “engaging in...

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The Vitamin Shoppe Turns To eCommerce, Subscriptions To Supplement Its Brick-And-Mortar Business
The Vitamin Shoppe Turns To eCommerce, Subscriptions To Supplement Its Brick-And-Mortar Business
May 21, 2018  |  Omnicommerce

From fitness freaks to makeup mavens, Health and Beauty shoppers are going mobile. The latest Omni Usage Index reports 44 percent of these consumers use...

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NEW DATA: Why 44 Percent Of Health And Beauty Customers Use Retailers’ Mobile Apps
NEW DATA: Why 44 Percent Of Health And Beauty Customers Use Retailers’ Mobile Apps
May 18, 2018  |  Omnicommerce

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NEW DATA: Solving Retail’s $236B Mobile Checkout Conundrum
NEW DATA: Solving Retail’s $236B Mobile Checkout Conundrum
April 27, 2018  |  Checkout Conversion

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NEW DATA: The 15 POS Features QSRs Need To Succeed
NEW DATA: The 15 POS Features QSRs Need To Succeed
April 19, 2018  |  ResTech

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NEW DATA: How Subscription Commerce Top Performers Reduce Signup Friction
NEW DATA: How Subscription Commerce Top Performers Reduce Signup Friction
April 18, 2018  |  Subscriptions

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NEW REPORT: Cash Holds Firm Against Rising Digital Dollar
NEW REPORT: Cash Holds Firm Against Rising Digital Dollar
March 15, 2018  |  Cash

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How AI Is Changing Call Centers
How AI Is Changing Call Centers
March 12, 2018  |  Commerce

Cybercrime targeting contact centers jumped by 113 percent in 2017 as fraudsters drove out the weakest commerce link. Chris Bauserman, NICE inContact VP, says protecting...

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