Jacada

PSCU Launches New Contact Center Solution To Reduce Call Times
PSCU Launches New Contact Center Solution To Reduce Call Times
March 16, 2021  |  Credit Unions

PSCU launched a new contact center solution, Unified Agent Desktop (UAD), Tuesday (March 16) to boost the efficiency of the call center program, according to...

READ MORE >
PSCU Uses Automation To Streamline Call Center Interactions
PSCU Uses Automation To Streamline Call Center Interactions
December 16, 2019  |  Chatbots

Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. The attended...

READ MORE >