Karen Webster

Revised Census Data Shows eCommerce Share Didn’t Plummet After All

Revised Census Data Shows eCommerce Share Didn’t Plummet After All
Revised Census Data Shows eCommerce Share Didn’t Plummet After All
May 23, 2022  |  eCommerce

In 1986, Former President Ronald Regan said that the nine most terrifying words in the English language are, “I’m from the government, and I’m here...

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RIP Digital Transformation, We Hardly Knew Ya
RIP Digital Transformation, We Hardly Knew Ya
May 16, 2022  |  Connected Economy

It’s over. It’s done. Stick a fork in it. All those digital habits that consumers developed and fine-tuned over the last two years — they...

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It’s Time for Netflix to Stage Its Next Blockbuster Pivot
It’s Time for Netflix to Stage Its Next Blockbuster Pivot
April 25, 2022  |  Streaming

When Netflix CEO Reed Hastings and INSEAD Professor Erin Meyer released their business book bestseller No Rules Rules in September 2020, they wrote that it...

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The One Big Thing Apple’s Project Breakout Needs but Doesn’t Have
The One Big Thing Apple’s Project Breakout Needs but Doesn’t Have
April 04, 2022  |  Karen Webster

Project Breakout is said to be Apple’s now-not-so-secret plan to turn itself into a full-fledged payments and financial services company by building its own acquiring,...

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Will Amazon Make Streaming Shoppable?
Will Amazon Make Streaming Shoppable?
March 21, 2022  |  Retail

The Netflix series “Emily in Paris,” which debuted in May of 2021, didn’t exactly start off on the right foot. Panned by critics and viewers,...

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The Value of Consumer Certainty in Driving Digital Transformation
The Value of Consumer Certainty in Driving Digital Transformation
February 28, 2022  |  Consumer Insights

There has been so much written over the last two years about the consumer’s great shift to digital – and PYMNTS has contributed our fair...

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Peloton and the Amazon Effect on Fitness
Peloton and the Amazon Effect on Fitness
February 07, 2022  |  Retail

Last Friday’s news that Amazon could be one of the suitors interested in buying Peloton caused that stock to jump 30 percent in after-hours trading....

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The BNPL Innovation That Pure Plays Unlocked and Banks Are Missing
The BNPL Innovation That Pure Plays Unlocked and Banks Are Missing
January 31, 2022  |  BNPL

When general-purpose credit cards were introduced in the late 50s and early 60s, they were advertised as a way for consumers to buy something they...

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