Karen Webster

Why The Physical Store Model Is Dead

Why The Physical Store Model Is Dead
Why The Physical Store Model Is Dead
January 14, 2019  |  Payment Methods

It looks like we can finally have a serious conversation about the impending collapse of physical retail in the U.S. All it took was a...

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2019: What To Take Forward And What To Leave Behind
2019: What To Take Forward And What To Leave Behind
January 07, 2019  |  Payments Innovation

Welcome to the first Monday of 2019. According to the Chinese calendar, 2019 is the “Year of the Pig” – which may not, at first...

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52 Mondays 2018: Karen Webster’s Year-Long Conversation About Payments
52 Mondays 2018: Karen Webster’s Year-Long Conversation About Payments
December 26, 2018  |  Karen Webster

Hi everyone! Astrologists say that people born on Mondays have the psychic ability to understand others — making them better able to see what’s next....

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Did Payments 2018 Predictions Come True?
Did Payments 2018 Predictions Come True?
December 17, 2018  |  Payments Innovation

In about two weeks, 2018 will be one for the history books. And from a payments and commerce perspective, it really has been one heck...

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Decoupled Debit — Again?
Decoupled Debit — Again?
December 10, 2018  |  Payment Methods

The year is 2007. Headlines are filled with news of a “revolutionary” product that will change the fortunes of merchants and unlock countless benefits for...

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Why Consumers Will Shrug Off The Marriott Breach
Why Consumers Will Shrug Off The Marriott Breach
December 03, 2018  |  Cybersecurity

In 1954, mathematician L.J. Savage published research about how consumers process information when making decisions. Dubbed the sure-thing principle, Savage’s work showed that consumers consider...

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What Black Friday Tells Us About The Future Of Retail
What Black Friday Tells Us About The Future Of Retail
November 26, 2018  |  Mobile Commerce

The verdict is in. Black Friday was a boon for online retail. Nostalgia still drove consumers to physical stores to snag and brag about great...

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The Walmart/Amazon Whole Paycheck Matchup
The Walmart/Amazon Whole Paycheck Matchup
November 19, 2018  |  Consumer Insights

Walmart’s Q3 earnings last week was a story of strong digital sales and 16 consecutive quarters of same-store sales growth. Consumers, executives said, continue to...

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