Beyond the balance sheet, loyalty is the primary currency restaurant and hospitality operators survive on. But it’s not just the loyalty of their customers that...
Tip management software company Kickfin integrated with Shift4’s restaurant point-of-sale solution SkyTab. The integration lets restaurants using SkyTab automatically determine tip pools or shares and...
For financially constrained consumers, the pressure to tip is verging on the ridiculous, with many customers even asked to add gratuity at self-checkout. By the...
As economic pressures prompt consumers to rethink their spending, diners are becoming more stingy with tips. Research from PYMNTS’ study “Connected Dining: Inflationary Pressure Squeezes Restaurant...
Restaurants that survived the pandemic now face cost inflation and labor shortages. Technology can help, as Kickfin Co-CEO Brian Hassan explains the impact of digital...
The restaurant industry has had a rough go of it since COVID-19 hit. Due to pandemic-driven restrictions on in-person dining and related health concerns, restaurants...
As sectors like hospitality and dining struggle with labor shortages, tipping offers a retention solution. In a conversation with PYMNTS, Brian Hassan, co-CEO of instant...
Tipping can account for as much as 60% of a restaurant worker’s wages, so how and when those funds find their way into the worker’s...