In a bid to serve customers through digital channels, quick-service restaurants (QSRs) are rolling out new innovations. These technologies bring more options for consumers to...
Consumers, as it turns out, like to be able to do for themselves whenever easily possible. Online or in the real world, while shopping for goods or ordering...
Visit one of the places where time still crawls — New Orleans, for instance, inside a dive bar where the beer and tobacco odors have...
Let’s give it up for the lowly fast food restaurant and its QSR cousins. Often confined to the bottom levels of culture — demeaned, mocked and...
Self-service technology is not exactly a new feature of commerce — consumers have seen variations of it in supermarkets for the better part of a...
Fizzle of the Week: Exactis “Records are made to be broken.” That famous quote has been assigned, in some variation, to Richard Branson, Michael Phelps,...
With the introduction of kiosks, quick-service restaurants (QSRs) are speeding up the traditional ordering process. But these devices can do more than allow customers to...