omnichannel

The Future of Online Car Buying Is Omnichannel — With a 2-Week Test Drive
The Future of Online Car Buying Is Omnichannel — With a 2-Week Test Drive
February 06, 2023  |  Connected Economy

Of its many disruptions, the pandemic has driven car pricing and buying off a cliff, making room for innovators to create a digital shift. While...

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Estée Lauder Q2 Reflects China Headwinds vs ‘Renaissance of Occasions’
Estée Lauder Q2 Reflects China Headwinds vs ‘Renaissance of Occasions’
February 02, 2023  |  Retail

A return to physical retail helped Estée Lauder reduce losses in its fiscal second quarter as the company talked up a “renaissance in usage occasions”...

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Half of Grocers Are Boosting Their Omnichannel Data Capabilities
Half of Grocers Are Boosting Their Omnichannel Data Capabilities
January 30, 2023  |  Retail

As grocers invest in their omnichannel offerings, PYMNTS research shows data analytics are a priority. The Context Grocers are looking to unify their capabilities across...

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US Grocers Lead Global Demand for Online Order and Pickup
US Grocers Lead Global Demand for Online Order and Pickup
January 30, 2023  |  eCommerce

When it comes to eCommerce pickup orders, PYMNTS research shows U.S. grocers at the forefront. With the disproportionate adoption of the channel, American grocery retailers...

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Nearly Half of Consumers Use Smartphones as They Shop in Stores
Nearly Half of Consumers Use Smartphones as They Shop in Stores
January 30, 2023  |  Retail

We’re getting out and about more than ever. As detailed in the “2023 Global Digital Shopping Index,” a PYMNTS and Cybersource collaboration, commerce is becoming...

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Walmart’s Sam’s Club to Add Locations to Strengthen Omnichannel Capabilities
Walmart’s Sam’s Club to Add Locations to Strengthen Omnichannel Capabilities
January 26, 2023  |  Retail

Sam’s Club is adding new locations across the United States to strengthen its omnichannel capabilities. The Walmart-owned membership warehouse club said in a Thursday (Jan....

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More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
More Consumers Using Smartphones to Create Their Own Personalized Retail Experience
January 25, 2023  |  Retail

Shoppers are not only blending digital features and payment methods to personalize their in-store experiences, they’re also gravitating to retailers that cater to this behavior....

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59% of Gen Z ‘Zillennials’ Opt for Curbside Pickup
59% of Gen Z ‘Zillennials’ Opt for Curbside Pickup
January 20, 2023  |  Consumer Insights

A group of 30 million consumers are tech savvy in ways never seen before in the U.S. So much so that they’ve always been digitally...

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Upstart Offers Tools to Promote ‘Omnichannel Car Buying’
Upstart Offers Tools to Promote ‘Omnichannel Car Buying’
January 19, 2023  |  Retail

Upstart is updating its auto retail platform to help dealers offer a simpler buying experience. The artificial intelligence (AI) lending marketplace announced the new applications...

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