Partnering with aggregators is a double-edged sword for quick-service restaurants (QSRs). It increases exposure and order volumes, yet puts the customer relationship at risk. In...
The pandemic brought a great deal of attention to the variety of ways customers can get meals from restaurants. Both table-service restaurants and quick-service restaurants...
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Today in restaurant and grocery tech news, fresh foods get vending machine boost, and Kroger’s Home Chef announces a new gifting platform. Plus, Kevin Flaherty,...
Building lasting relationships with customers has always been a top priority for restaurants, with repeat customers — especially those primed to spend large amounts on...
With quick-service restaurants (QSRs), fast-food chains and even dine-in establishments now generating up to 40% of revenues from repeat customers, experience is almost as important...
Since acquiring and integrating Open Dining two years ago, guest experience platform Paytronix has been working to enhance guest loyalty for restaurants by leveraging artificial...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....