PYMNTS Intelligence

Why Measuring the ROI of Transformative Technology Like GenAI Is So Hard
Why Measuring the ROI of Transformative Technology Like GenAI Is So Hard
April 30, 2024  |  artificial intelligence

Google’s market cap topped $2 trillion last week after quarterly earnings convinced investors that demand for its GenAI platform was not only strong but being...

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Real-Time Rental Payments Provide Alternative to Outdated Systems
Real-Time Rental Payments Provide Alternative to Outdated Systems
April 30, 2024  |  Money Mobility

More than 34% of Americans rent their homes, representing billions of dollars in monthly rental payments to landlords and property managers. Despite this large sum,...

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Side Hustles in Focus as Gig Worker Laws Stir Uncertainty
Side Hustles in Focus as Gig Worker Laws Stir Uncertainty
April 29, 2024  |  Gig Economy

In the debate over the classification of gig workers, Massachusetts finds itself at the center of a legislative whirlwind, echoing a lengthy battle around California’s...

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With $429 Billion At Stake, Anti-Fraud Measures Prove Pro-Customer
With $429 Billion At Stake, Anti-Fraud Measures Prove Pro-Customer
April 29, 2024  |  Fraud Prevention

How much did payment fraud cost retailers last year? The answer, according to one analysis, is a cool $429 billion.    According to a recently released report from...

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Low-Income Consumers Choose Retailers Over D2C When Shopping Online
Low-Income Consumers Choose Retailers Over D2C When Shopping Online
April 29, 2024  |  eCommerce

When low-income shoppers tap digital channels, they prefer to shop with retailers rather than going straight to brands’ eCommerce shops, trusting stores to offer them...

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Only About 60% of Middle-Market Firms Get Paid Using Virtual Cards
Only About 60% of Middle-Market Firms Get Paid Using Virtual Cards
April 29, 2024  |  B2B Payments

Many middle-market businesses operate in a world of heightened uncertainty, but PYMNTS Intelligence data found that payment solutions such as virtual cards can help mitigate...

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1 in 4 Consumers Prefer Credit Cards From Local Banks or Credit Unions
1 in 4 Consumers Prefer Credit Cards From Local Banks or Credit Unions
April 29, 2024  |  Credit Cards

According to PYMNTS Intelligence, credit unions (CUs) and community banks continue to gain traction in the consumer credit card space. As we found in researching...

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The State of Main Street Heading Into Small Business Week
The State of Main Street Heading Into Small Business Week
April 26, 2024  |  SMBs

Despite the moniker attached to their segment, small businesses loom large in the American economy.  And with the U.S. Small Business Administration (SBA) celebrating National Small...

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Consumers Are Slow to Adopt Mobile Wallets for Store Payments
Consumers Are Slow to Adopt Mobile Wallets for Store Payments
April 26, 2024  |  Mobile Wallets

Consumers are using mobile wallets more, but it is taking a while for them to grow accustomed to utilizing the technology to pay in stores,...

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