PYMNTS Intelligence

More Than 60% of Consumers Now Start Daily Tasks With AI
More Than 60% of Consumers Now Start Daily Tasks With AI
January 02, 2026  |  artificial intelligence

Artificial intelligence (AI) is no longer just another tool layered onto digital life. It is becoming the place where many consumers now begin it. Get...

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1 in 3 Young Adults Turn to Friends and Family as Costs Rise
1 in 3 Young Adults Turn to Friends and Family as Costs Rise
January 01, 2026  |  Consumer Finance

Rising costs are no longer just squeezing household budgets. They are reshaping how different generations make financial decisions, from grocery shopping to healthcare use, according...

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Data Highlights the Divide Between ‘Choice’ and ‘No Choice’ for Paycheck-to-Paycheck Consumers
Data Highlights the Divide Between ‘Choice’ and ‘No Choice’ for Paycheck-to-Paycheck Consumers
December 31, 2025  |  Consumer Finance

For much of the past decade, “living paycheck to paycheck” has functioned as shorthand for low wages. PYMNTS Intelligence’s research this year suggests something more...

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Nearly Half of Gen Z Still Want In-Person Financial Advice
Nearly Half of Gen Z Still Want In-Person Financial Advice
December 31, 2025  |  Credit Unions

For credit unions, the Gen Z challenge is no longer about digital access but about relevance in moments that shape financial confidence. Get the Full...

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Credit Limit Confusion Sends Consumer Spending Packing
Credit Limit Confusion Sends Consumer Spending Packing
December 30, 2025  |  Credit Cards

Credit limits have traditionally been treated as a mechanical feature of card programs: a numeric ceiling determined by algorithms, credit scores and internal risk thresholds....

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The Economic Warning Sign Hiding Behind White-Collar Layoffs
The Economic Warning Sign Hiding Behind White-Collar Layoffs
December 30, 2025  |  Economy

White-collar layoffs at firms like McKinsey and Amazon grab headlines for their implications about artificial intelligence and tariff pressures replacing plum jobs. But there’s another...

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Manual Billing Costs Banks $98.5 Million Every Year
Manual Billing Costs Banks $98.5 Million Every Year
December 30, 2025  |  Banking

Banks have spent years tuning front-end digital experiences, yet a growing share of revenue risk now sits deeper inside the institution, where billing logic, pricing...

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CFOs Are Sitting on Hidden Cash but May Not Know It
CFOs Are Sitting on Hidden Cash but May Not Know It
December 29, 2025  |  artificial intelligence

As artificial intelligence (AI) use increases within accounts payable (AP) departments, it is starting to surface patterns and deliver insights that many finance teams were...

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53% of Banks Move to Fraud Orchestration as Attacks Grow Smarter
53% of Banks Move to Fraud Orchestration as Attacks Grow Smarter
December 29, 2025  |  Fraud Prevention

Fraud prevention is no longer defined by how many tools a merchant deploys, but by how well those tools work together across the full payment...

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