PYMNTS Intelligence

Credit Unions Plan to Nearly Triple AI Payment Services

Credit Unions Plan to Nearly Triple AI Payment Services
Credit Unions Plan to Nearly Triple AI Payment Services
July 16, 2026  |  Credit Unions

For credit unions (CUs), the race to strengthen AI capabilities may be decided by following through on the plans already in place rather than developing...

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48% of Online Shoppers Now Use AI Before Buying
48% of Online Shoppers Now Use AI Before Buying
July 16, 2026  |  Artificial Intelligence

AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting...

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Earned Wage Access Reaches Workers but Fails to Win Them
Earned Wage Access Reaches Workers but Fails to Win Them
July 15, 2026  |  Payroll

On-demand pay was supposed to address a straightforward mismatch. Employees earn money every day, but traditional payroll systems release it every one or two weeks....

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78% of CFOs Say Payment Blind Spots Increase Customer Friction
78% of CFOs Say Payment Blind Spots Increase Customer Friction
July 15, 2026  |  Fraud Prevention

The best fraud prevention stops bad transactions and lets good ones move faster. But new findings in the June 2026 edition of The 2026 Certainty...

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53% of Financially Strained Consumers Cut Nonessential Spending 
53% of Financially Strained Consumers Cut Nonessential Spending 
July 14, 2026  |  Consumer Insights

Consumers are still spending, but many are doing it with less room for error. Get the Full Story Complete the form to unlock this article...

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Smaller Card Issuers Can Out-Compete the Giants, New Study Finds
Smaller Card Issuers Can Out-Compete the Giants, New Study Finds
July 13, 2026  |  Credit Cards

Customer lifetime value has long been treated as an output metric, a way to judge whether a card portfolio performed well after the fact. Increasingly,...

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Why the Companies Winning at Payments Aren’t Adding Providers
Why the Companies Winning at Payments Aren’t Adding Providers
July 13, 2026  |  Payments Innovation

Payments are now part of the customer experience layer, the uptime layer and the revenue operations layer. That means they can no longer be managed...

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88% of Banks Report Strong ROI With Instant Business Payments
88% of Banks Report Strong ROI With Instant Business Payments
July 13, 2026  |  Real-Time Payments

Business clients don’t want to hear that the payment is “in process.” They want to know that the money was moved, the supplier was paid...

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