PYMNTS Intelligence

Why Gen Z Shops Merchants That Offer Pay Later Plans
Why Gen Z Shops Merchants That Offer Pay Later Plans
May 16, 2024  |  Consumer Finance

Pay later plans have gained value since they offer consumers flexibility and better spend management. PYMNTS Intelligence reveals consumers’ preferences for these plans, particularly around...

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Fed Surveys Find Lasting Appeal for Faster, Digital Transactions
Fed Surveys Find Lasting Appeal for Faster, Digital Transactions
May 15, 2024  |  Faster Payments

Consumers and businesses — running the gamut of transaction types and across demographics —  are pivoting toward faster and digital payment options.  Overall, as detailed in...

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Customer Satisfaction Concerns Drive eCommerce Merchants’ Security Upgrades
Customer Satisfaction Concerns Drive eCommerce Merchants’ Security Upgrades
May 15, 2024  |  Security & Fraud

Ninety-five percent of eCommerce merchants have either already started enhancing their anti-fraud resources or plan to do so before the year is out. That is...

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93% of Truck Drivers Want Instant Payments
93% of Truck Drivers Want Instant Payments
May 15, 2024  |  Faster Payments

Truck drivers help keep the supply chain functioning, but the turnover rate is high in the industry — a reality that can have ripple effects...

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Instant Payments Emerge as Balance Sheet Boost for Independent Restaurants
Instant Payments Emerge as Balance Sheet Boost for Independent Restaurants
May 15, 2024  |  Real-Time Payments

Small to mid-sized businesses (SMBs) in the restaurant segment now use instant payments more than other payment methods. PYMNTS Intelligence finds that 74% of businesses...

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12% of Shoppers Would Use Embedded Lending at Favorite Stores if Offered
12% of Shoppers Would Use Embedded Lending at Favorite Stores if Offered
May 14, 2024  |  BNPL

For a sizable share of consumers, embedded lending options such as buy now, pay later (BNPL) would be their first choice of payment method at...

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44% of Millennials Used Non-Bank FIs in 2023, Leading All Generations  
44% of Millennials Used Non-Bank FIs in 2023, Leading All Generations  
May 14, 2024  |  Consumer Finance

In researching PYMNTS Intelligence’s “Meeting the Demand for Instant Ad Hoc Payments,” a collaboration with Ingo Payments, we found the volume of instant, nonrecurring ad hoc...

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75% of Large Banks Agree to Reimburse Victims of Authorized Fraud
75% of Large Banks Agree to Reimburse Victims of Authorized Fraud
May 14, 2024  |  Security & Fraud

The Federal Reserve’s FraudClassifier divides fraud into two categories: authorized fraud and its unauthorized counterpart. Authorized fraud occurs when a legitimate party initiates a payment only to have...

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59% of UK Consumers Still Prefer to Buy Groceries In-Store
59% of UK Consumers Still Prefer to Buy Groceries In-Store
May 13, 2024  |  Retail

Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. For instance, a shopper might...

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