PYMNTS Intelligence

The Cautious Consumer May Be Retail’s Most Valuable Customer

The Cautious Consumer May Be Retail’s Most Valuable Customer
The Cautious Consumer May Be Retail’s Most Valuable Customer
June 01, 2026  |  Consumer Insights

For merchants, the most important consumer in 2026 may be the shopper who still says yes, but rarely says yes quickly. Get the Full Story...

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Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
June 01, 2026  |  eCommerce

The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping...

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Lenders Have Been Reading Subprime Consumers All Wrong
Lenders Have Been Reading Subprime Consumers All Wrong
May 29, 2026  |  Consumer Insights

A new PYMNTS Intelligence report suggests the most important shift in consumer credit may not be happening among prime borrowers at all. Get the Full...

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Onboarding Is the New Fraud Firewall
Onboarding Is the New Fraud Firewall
May 29, 2026  |  Fraud Prevention

Fraud losses and payment failures are getting harder to recover after settlement and middle market firms are responding by moving verification and identity checks earlier...

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The Work Schedule Behind a $20 Billion Paycheck Problem
The Work Schedule Behind a $20 Billion Paycheck Problem
May 29, 2026  |  Consumer Insights

“The Schedule Shock: How Unstable Hours Turn Paychecks Into Guesswork” is the May 2026 edition of the Wage to Wallet Index, a PYMNTS Intelligence and...

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36% of Gen Z Shoppers Use Digital Wallets as Checkout Habits Shift
36% of Gen Z Shoppers Use Digital Wallets as Checkout Habits Shift
May 28, 2026  |  Payment Methods

Consumers under pressure are not retreating from checkout so much as rewriting the rules of how they get there. Get the Full Story Complete the...

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BNPL’s Biggest Opportunity May Be Its Least Likely User
BNPL’s Biggest Opportunity May Be Its Least Likely User
May 28, 2026  |  BNPL

Buy now, pay later is one of the most accessible financial tools available to American consumers today. It requires no minimum credit score for standard...

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Banks Push Upstream as Consumers Brace for Higher Costs
Banks Push Upstream as Consumers Brace for Higher Costs
May 27, 2026  |  Consumer Insights

Consumers are preparing for higher costs before those costs fully hit their wallets. Get the Full Story Complete the form to unlock this article and...

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