PYMNTS Intelligence

What Fraud Data Says About Where Payment Security Is Headed
What Fraud Data Says About Where Payment Security Is Headed
October 22, 2026  |  Fraud Prevention

Artificial intelligence is changing both sides of payments fraud. Fraudsters can use it to make impersonation attempts more convincing, while finance teams can use it...

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25% of Card Replacement Calls Point to an AI Opportunity
25% of Card Replacement Calls Point to an AI Opportunity
October 21, 2026  |  Artificial Intelligence

A replacement card could give issuers a practical way to turn artificial intelligence (AI) investment into faster service and fewer customer calls. That opportunity anchors...

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21% of Financially Stressed Grocery Shoppers Use Digital Wallets
21% of Financially Stressed Grocery Shoppers Use Digital Wallets
October 20, 2026  |  Consumer Insights

Grocery shoppers under financial pressure are spending more per purchase, giving retailers an opportunity to help households manage bigger bills with more flexible ways to...

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Brazilian Retailers Can Lose the Sale Even After Shoppers Enter the Store
Brazilian Retailers Can Lose the Sale Even After Shoppers Enter the Store
October 19, 2026  |  Retail

The shopper standing in a Brazilian store may be looking at merchandise on the shelf, but the merchant no longer has that shopper to itself....

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Credit Unions Could Win Younger Members Through Payments
Credit Unions Could Win Younger Members Through Payments
October 19, 2026  |  Cryptocurrency

Credit unions could find a more receptive audience for digital currencies by offering members something they already recognize: a digital wallet. That’s the opportunity outlined...

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Finance Teams Finally Have Proof AI Fraud Tools Pay Off
Finance Teams Finally Have Proof AI Fraud Tools Pay Off
October 14, 2026  |  Fraud Prevention

Fraud teams have spent years weighing whether artificial intelligence (AI) can improve on manual controls. For companies that have deployed the technology, the results are...

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Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
Pay-by-Bank Could Win 32% of Bill Payments With the Right Incentives
October 12, 2026  |  Payment Methods

Digital bank customers are more willing than the broader banking population to move transactions to Pay by Bank when the payment method comes with discounts...

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Insurers Lead on Billing but Still Miss What Policyholders Want
Insurers Lead on Billing but Still Miss What Policyholders Want
October 08, 2026  |  B2B Payments

Property and home insurers have the best billing and payment scores of any industry PYMNTS Intelligence studied this year. They also have one in four...

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Higher Prices Are Splitting Consumers Into Three Camps
Higher Prices Are Splitting Consumers Into Three Camps
October 08, 2026  |  Consumer Insights

Americans facing higher bills are taking three different approaches to their paychecks, and the largest group is still holding spending steady or increasing it. That...

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