In 2023, generative artificial intelligence began to make its way into many different parts of the restaurant industry, across the back- and front-of-house, boosting efficiency...
Two California Pizza Hut locations are eliminating in-house delivery, resulting in 1,200-plus driver layoffs. The job cuts impact Pizza Hut delivery drivers across California, including...
As restaurants use their rewards programs to drive digital engagement, Smoothie King is looking to loyalty partnerships down the line to reach new audiences, while...
This year was generative artificial intelligence’s big coming-out party. And this week served as a highlight reel. PYMNTS has covered how the novel technology has...
Centific and Telaid partnered to bring artificial intelligence and computer vision solutions to retail and quick-service restaurant establishments. With the collaboration, Telaid, a technology integrator,...
Worldline has introduced a new payment solution designed to embrace the restaurant industry’s digital transformation. The French payments firm’s Food Service Payments Suite is designed...
While many consumers use websites and apps to find restaurants when they are traveling, PYMNTS Intelligence found that lower-income consumers tend to hold off. By...
In 2024, voice automation will continue to rapidly gain traction in the restaurant industry, boosting drive-thru efficiency and better meeting consumer demand for the channel,...
While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full...