QSRs

Smoothie King on Providing Frictionless Customer Experiences
Smoothie King on Providing Frictionless Customer Experiences
January 19, 2022  |  Restaurant innovation

Aggregators: can’t live with them, can’t live without them. QSRs are more focused now about how to use them to add incremental revenue while at...

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64% of QSR Customers Earn Loyalty Rewards by Spending More
64% of QSR Customers Earn Loyalty Rewards by Spending More
January 18, 2022  |  Loyalty & Rewards

Sixty-eight percent of consumers place orders from a restaurant — not through an aggregator — at least once a month, according to Digital Divide: Minding...

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Smoothie King’s Strategy to Win Back Customers From Aggregators
Smoothie King’s Strategy to Win Back Customers From Aggregators
January 18, 2022  |  Restaurant innovation

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

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Restaurant Roundup: Brands Turn to Off-Premise Formats to Boost Profit Margins
Restaurant Roundup: Brands Turn to Off-Premise Formats to Boost Profit Margins
January 14, 2022  |  Restaurant innovation

As restaurants look to boost their digital sales in 2022, some major brands are developing new restaurant formats with a focus on off-premise sales. For...

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Today in Food Commerce: McDonald’s Pilots UK Loyalty Program; Albertsons Sees Digital Growth
Today in Food Commerce: McDonald’s Pilots UK Loyalty Program; Albertsons Sees Digital Growth
January 11, 2022  |  ResTech

Today in food commerce, McDonald’s launches its MyMcDonald’s Rewards program in 10 restaurants across the North of England, while Albertsons sees digital sales continue to...

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Report Shows Independent QSRs Struggle to Keep Customers Coming Back
Report Shows Independent QSRs Struggle to Keep Customers Coming Back
January 11, 2022  |  Loyalty & Rewards

Many consumers love dining out, but not all restaurants are able to build the kind of deeper relationships with customers that take their spending to...

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UK Rewards Programs Increase as McDonald’s Pilots Loyalty Scheme
UK Rewards Programs Increase as McDonald’s Pilots Loyalty Scheme
January 10, 2022  |  Loyalty & Rewards

Loyalty and reward schemes are very popular with United Kingdom customers and McDonald’s is the latest company to cash in on the growing trend. Get...

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Shake Shack Sees Digital Experience Driven by Dynamic Kitchens
Shake Shack Sees Digital Experience Driven by Dynamic Kitchens
January 10, 2022  |  ResTech

2020 saw restaurants rush to become available through digital platforms, and 2021 gave restaurants a glimpse into how digital behaviors might normalize when contagion concerns...

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Restaurant Brands Aim to Get Their Mojo in 2022 with New Digital Investments
Restaurant Brands Aim to Get Their Mojo in 2022 with New Digital Investments
January 07, 2022  |  Restaurant innovation

Aiming to get off on the right foot for 2022, major restaurant brands are stepping up their digital efforts. Get the Full Story Complete the...

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