With the inflation-related devaluation of restaurant rewards points, loyalty programs are losing power. Atlanta-based quick-service restaurant (QSR) chain Chick-fil-A, which has more than 2,800 restaurants...
With privacy top of mind for most consumers, opting into using receipt data may require collection transparency. Item-level receipt data integration has gained increasing attention....
Digital commerce has long relied on personalization, so everyone from Amazon to Zillow knows what to show you from a universe of possible choices. That’s...
Grocers’ digital investments have not been enough to catch up to restaurants, PYMNTS research shows. The Context Grocers have been working hard to drive digital...
As independent grocers build toward their long-term eCommerce futures, many are seeking alternatives to Instacart. “In online grocery today, the biggest shift is from independent...
The battle between the top two retailers has never been more digital, and by all accounts, that shift will only increase. “If you look at...
As Grubhub sees it, digitally-minded restaurants need to focus on engagement if they’re going to succeed. In an interview with PYMNTS, Kate Green, vice president, restaurant...
Ahold Delhaize is combating inflation-related belt-tightening by leveraging customer data to offer targeted rewards. The multinational grocery giant, parent of a range of well-known supermarket...
Using data from receipts to personalize loyalty programs has great potential rewards for merchants, so long as they partner with financial firms ready for the...