While voice recognition systems in customer service aren’t new, generative artificial intelligence (AI) is changing the nature and quality of how consumers interact with brands,...
ServiceNow has launched new artificial intelligence (AI)-powered workflows for finance, supply chain and procurement leaders. The new Finance and Supply Chain Workflows product joins the...
ServiceNow plans to acquire G2K to add new capabilities to its solutions for brick-and-mortar businesses. The transaction will add G2K’s Internet of Things (IoT) technology to ServiceNow’s Now Platform,...
Artificial intelligence (AI)-enabled source-to-pay provider Aavenir is offering new enhancements for REPFlow, its source-to-pay product, according to a press release. The update “further solidifies the...
As companies plan reopening and bringing employees back to the office, one question remains unclear: how will commuting work? Crowded trains and subways seem like...
As U.S. workers adjust to working from home amid a nearly universal shutdown due to the coronavirus pandemic, one executive says more than $7 trillion...